Food Safety, Hospital & Healthcare Training

Food Safety, Hospital, Healthcare Training

AOSH (Administration of Occupational Safety and Health)

AOSH – Emergency First Aid at Work

Duration: 1 Day (Classroom/Practical Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom
Accreditation: AOSH UK

1. Target Audience

  • Workplace First Aiders

  • Supervisors, Managers, and Team Leaders

  • Employees in low to medium risk workplaces

  • Anyone designated as a workplace emergency responder

2. Certification

Participants who successfully complete the training and pass the assessment will receive an official AOSH UK Emergency First Aid at Work Certificate, valid for three (3) years.

This qualification meets the requirements for first-aid training as per UK Health and Safety (First-Aid) Regulations and is internationally recognized.

3. Course Overview

This 1-day training program equips participants with essential first aid knowledge and practical skills to manage workplace emergencies until professional medical help arrives.
The course emphasizes immediate response, life-saving interventions, and compliance with workplace health and safety protocols.

4. Learning Objectives

By the end of this course, participants will be able to:

  • Understand their roles and responsibilities as first aiders.

  • Assess an incident and ensure scene safety before providing aid.

  • Administer cardiopulmonary resuscitation (CPR) and use an Automated External Defibrillator (AED).

  • Manage an unconscious casualty and place them in the recovery position.

  • Recognize and treat conditions such as bleeding, shock, burns, and fractures.

  • Provide first aid during choking, seizures, or cardiac emergencies.

  • Record and report incidents in accordance with workplace procedures.

5. Course Outline (1 Day)

Morning Session – Introduction & Core Skills

  • Introduction to AOSH and First Aid Regulations

  • Roles and Responsibilities of a First Aider

  • Assessing the Situation and Primary Survey

  • Basic Life Support (CPR for Adult/Child)

  • Safe Use of AED

Afternoon Session – Medical Conditions & Response

  • Recovery Position and Breathing Assessment

  • Management of Bleeding, Shock, and Burns

  • Fractures, Sprains, and Minor Injuries

  • Choking and Seizure Response

  • Incident Reporting and Post-Emergency Support

  • Practical Assessment and Feedback

6. Course Delivery

Method:

  • Classroom instruction with demonstrations

  • Hands-on practice using first aid equipment

  • Interactive group discussions and role-play scenarios

  • Practical and written assessments

Duration: 1 Day (minimum 6 contact hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • In-House or On-site Training Available Nationwide

7. Prerequisites

  • Valid ID/Passport and completed registration form

  • Physically fit to perform CPR and first aid actions

  • No prior certification required

AOSH – Level 1 Award in First Aid at Work

Duration: 1 Day (Classroom/Practical Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom
Accreditation: AOSH UK

1. Target Audience

  • Employees designated as workplace first aiders

  • Frontline or site-based staff in low-risk environments

  • Team leaders, supervisors, or new employees requiring basic first aid competence

  • Individuals seeking recognized first aid certification for professional or personal development

2. Certification

Participants who successfully complete the training and assessments will receive an AOSH UK Level 1 Award in First Aid at Work Certificate, valid for three (3) years.

This qualification meets the requirements outlined in the Health and Safety (First-Aid) Regulations 1981 and is compliant with international workplace safety standards.

3. Course Overview

The AOSH Level 1 Award in First Aid at Work course provides participants with foundational knowledge and practical skills to respond effectively to first aid incidents.
This entry-level program focuses on emergency life support, casualty management, and workplace safety responsibilities for first aiders.

4. Learning Objectives

By the end of the program, participants will be able to:

  • Understand the role and responsibilities of a first aider in the workplace.

  • Conduct a primary survey and assess emergency situations safely.

  • Provide CPR and use an AED in life-threatening scenarios.

  • Place an unconscious casualty in the recovery position.

  • Manage common workplace injuries and medical emergencies, including bleeding, shock, burns, and fractures.

  • Maintain appropriate first aid records and reports.

5. Course Outline (1 Day)

Session 1 – Introduction & Legal Framework

  • Overview of AOSH and Workplace First Aid Requirements

  • Roles and Responsibilities of a First Aider

  • Communication and Reporting Procedures

Session 2 – Basic Life Support (BLS)

  • Scene Assessment (DRABC Approach)

  • Cardiopulmonary Resuscitation (CPR for Adult/Child)

  • Safe Use of Automated External Defibrillator (AED)

  • Recovery Position Techniques

Session 3 – Managing Common Workplace Emergencies

  • Control of Bleeding and Treatment of Minor Injuries

  • Recognition and Management of Shock

  • Burns, Scalds, and Fractures

  • Choking and Seizure Response

Session 4 – Assessment & Debrief

  • Practical Scenario-Based Assessment

  • Written Knowledge Check

  • Feedback and Discussion

6. Course Delivery

Method:

  • Classroom demonstrations and guided practice

  • Role plays and scenario-based simulations

  • Visual presentations and case studies

  • Practical and written assessments

Duration: 1 Day (minimum 6 guided learning hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • Customized In-House Training Available Nationwide


7. Prerequisites

  • Valid ID/Passport and completed registration form

  • Basic literacy and numeracy skills recommended

  • Good physical condition to perform hands-on practices

 

AOSH – Level 2 Award in Emergency First Aid at Work

Duration: 1 Day (Classroom/Practical Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom
Accreditation: AOSH UK


1. Target Audience

  • Designated workplace first aiders in low to medium risk environments

  • Supervisors, safety officers, and operational staff

  • Workers in offices, retail, hospitality, manufacturing, and similar sectors

  • Individuals seeking UK-recognized first aid qualification


2. Certification

Participants who successfully complete the course and assessments will receive an AOSH UK Level 2 Award in Emergency First Aid at Work Certificate, valid for three (3) years.

This qualification meets the Health and Safety (First-Aid) Regulations 1981 and aligns with international occupational health and safety standards.


3. Course Overview

The AOSH Level 2 Award in Emergency First Aid at Work provides learners with the knowledge and practical skills to deal with common workplace emergencies confidently.
The course covers essential life-saving techniques, management of injuries and illnesses, and proper reporting procedures.


4. Learning Objectives

By the end of the course, participants will be able to:

  • Understand the roles, responsibilities, and legal requirements of a workplace first aider.

  • Conduct a primary survey to identify hazards and assess casualty condition.

  • Perform CPR and safely operate an AED.

  • Manage unconscious casualties and place them in the recovery position.

  • Provide appropriate treatment for bleeding, shock, burns, fractures, and minor injuries.

  • Respond effectively to choking, seizures, and other sudden illnesses.

  • Complete first aid records and communicate incident details accurately.


5. Course Outline (1 Day)

Morning Session – Fundamentals & Life-Saving Skills

  • Introduction to AOSH UK and Regulatory Framework

  • Role and Responsibilities of a First Aider

  • Assessing Incidents and Ensuring Scene Safety

  • Basic Life Support (CPR for Adult/Child)

  • Safe Use of AED

  • Managing an Unconscious Casulty and Recovery Position

Afternoon Session – Medical Emergencies & Response

  • Wounds and Bleeding Control

  • Burns, Scalds, and Fractures

  • Shock and Spinal Injury Awareness

  • Choking and Seizures

  • Recording and Reporting of Incidents

  • Practical Assessment and Feedback


6. Course Delivery

Method:

  • Instructor-led classroom lectures and demonstrations

  • Practical hands-on exercises and group discussions

  • Realistic scenario-based training

  • Assessment through practical demonstration and written test

Duration: 1 Day (minimum 6 contact hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • Corporate / In-House Training Available Nationwide


7. Prerequisites

  • Valid ID/Passport and completed registration form

  • Basic literacy and understanding of English

  • Physically capable of performing CPR and first aid activities

  • No prior qualification required

 

 

AOSH – Level 2 Award in First Aid at Work

Duration: 1 Day (Minimum 6 Contact Hours)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom or Blended Learning
Accreditation: AOSH UK

1. Target Audience

  • Designated first aiders in the workplace

  • Safety officers, supervisors, and line managers

  • Employees in low to medium risk environments

  • Individuals or volunteers with first aid responsibilities in community or organizational settings

2. Certification

Participants who successfully complete both practical and written assessments will receive an official AOSH UK Level 2 Award in First Aid at Work Certificate, valid for three (3) years.rayyansafety+1

This qualification aligns with the UK Health and Safety (First Aid) Regulations 1981 and is recognized internationally as a standard for foundational first aid competency.​

3. Course Overview

The AOSH Level 2 Award in First Aid at Work is designed to equip learners with the skills, knowledge, and understanding to manage first aid emergencies confidently. It focuses on practical response techniques to life-threatening and minor workplace incidents, including CPR, choking, unconsciousness, and bleeding management.rayyansafety

4. Learning Objectives

By the end of this course, participants will be able to:

  • Understand the role and responsibilities of a workplace first aider.

  • Conduct a primary and secondary casualty assessment.

  • Recognize and manage symptoms of injuries and illnesses.

  • Perform CPR and operate an AED safely and effectively.

  • Treat bleeding, burns, fractures, and other physical injuries.

  • Manage medical emergencies such as seizures, allergic reactions, or shock.

  • Record, report, and communicate incident details properly.

5. Course Outline (1 Day)

Morning Session – First Aid Fundamentals

  • Introduction to AOSH and Legal Framework

  • Duties and Responsibilities of a First Aider

  • Scene Assessment (DRABC Protocol)

  • Primary Survey and Casualty Evaluation

  • Cardiopulmonary Resuscitation (Adult/Child CPR)

  • Safe Use of Automated External Defibrillator (AED)

Afternoon Session – Workplace Emergency Response

  • Recovery Position and Unconscious Casualty Management

  • Control of Bleeding, Shock, and Burns

  • Fractures, Sprains, and Minor Injuries

  • Choking and Seizures Management

  • Recordkeeping and Post-Incident Procedures

  • Practical Demonstration and Written Assessment

6. Course Delivery

Method:

  • Instructor-led classroom demonstration and guided practice

  • Group activities and scenario-based simulations

  • Case studies and visual presentations

  • Written/oral questioning and practical performance assessment

Duration: 1 Day (Minimum 6 Learning Hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • Corporate / In-House Training Available Nationwide

7. Prerequisites

  • Valid ID/Passport and registration form

  • Basic literacy and communication skills

  • Physically fit to perform CPR and manual handling tasks

  • No prior first aid certification required

AOSH – Level 3 Award in First Aid at Work

Duration: 3 Days (Classroom/Practical Training + Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom / Blended Learning
Accreditation: AOSH UK

1. Target Audience

  • Appointed workplace first aiders in medium to high-risk environments

  • Safety officers, HSE personnel, and supervisors

  • Team leaders and managers with first aid responsibilities

  • Individuals seeking comprehensive occupational first aid certification aligned with the UK Health and Safety (First Aid) Regulations ​

2. Certification

Upon successful completion of both written and practical assessments, participants will receive an AOSH UK Level 3 Award in First Aid at Work Certificate, valid for three (3) years.​

This internationally recognized qualification meets the criteria recommended by the Health and Safety Executive (HSE) and qualifies participants as Workplace First Aiders competent in handling emergencies and major injuries.​

3. Course Overview

This 3-day advanced program provides comprehensive training in first aid techniques required in workplaces. The course covers medical emergencies, trauma management, CPR/AED use, and handling casualties with serious injuries or illnesses.
Learners will develop the knowledge, confidence, and practical ability to act swiftly and appropriately in critical situations.​

4. Learning Objectives

By the end of the course, participants will be able to:

  • Explain the roles and legal responsibilities of a workplace first aider.

  • Conduct a scene assessment and manage safety for first aid intervention.

  • Perform adult CPR and safely use an Automated External Defibrillator (AED).

  • Manage an unconscious casualty and maintain airway control.

  • Control severe bleeding and recognize signs of shock.

  • Administer first aid for fractures, sprains, and head or spinal injuries.

  • Recognize and manage chest pain, stroke, epilepsy, and anaphylaxis.

  • Provide initial care for burns, scalds, eye injuries, and poisoning.

  • Record incidents and communicate effectively with emergency services.​

5. Course Outline (3 Days)

Day 1 – Foundations of First Aid

  • Introduction to AOSH and Legal Duties of a First Aider

  • Roles, Responsibilities, and Risk Control Measures

  • Scene Safety and Primary Assessment (DRABC)

  • Adult CPR and AED Practice

  • Unconscious Casualty and Recovery Position

  • Infection Control and Personal Protection

Day 2 – Injury and Trauma Management

  • External and Internal Bleeding Control

  • Identification and Treatment of Shock

  • Fractures, Dislocations, and Spinal Injury Response

  • Burns, Scalds, Eye Injuries, and Poisons

  • Choking and Seizure Management

Day 3 – Medical Emergencies & Evaluation

  • Cardiac Emergencies (Heart Attack and Angina)

  • Stroke, Diabetes, and Anaphylaxis Response

  • Record Keeping and Communication Protocols

  • Multi-choice Theory Assessment

  • Practical Performance Assessment & Scenario Evaluation

6. Course Delivery

Method:

  • Classroom instruction combined with hands-on exercises

  • Scenario-based role plays and simulations

  • Visual aids, presentations, and interactive group discussions

  • Theory and practical assessments (MCQ + Observation)

Duration: 3 Days (Total 24 Guided Learning Hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • In-House and On-Site Training Available Nationwide

7. Prerequisites

  • Minimum age: 16 years

  • Valid ID/Passport and completed registration form

  • Basic literacy and communication in English

  • Physical ability to perform CPR and first aid tasks

  • Prior AOSH Level 2 Award in Emergency First Aid at Work (recommended but not mandatory)​

 

 

AOSH – Level II Award in Food Safety in Catering

Duration: 1 Day (Classroom/Virtual + Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom or Online
Accreditation: AOSH UK

1. Target Audience

  • Food handlers, kitchen assistants, chefs, and catering staff

  • Cooks, waiters, and food service personnel

  • Workers in hotels, restaurants, cafes, and catering companies

  • Supervisors and frontline employees responsible for safe food preparation and service​

2. Certification

Participants who pass the written and practical evaluation will receive an official AOSH UK Level II Award in Food Safety in Catering Certificate, valid for three (3) years.

This qualification complies with the Food Safety Act 1990 (UK) and EU Regulation (EC) No. 852/2004 on the hygiene of foodstuffs.​

3. Course Overview

The AOSH Level II Award in Food Safety in Catering provides essential knowledge on safe food handling, hygiene practices, and contamination prevention.
It ensures that food handlers understand their responsibilities in maintaining food safety standards and protecting consumer health.​

4. Learning Objectives

At the end of the course, participants will be able to:

  • Understand key terms and legislation relating to food safety.

  • Identify common hazards and sources of food contamination.

  • Apply safe food handling, storage, and preparation practices.

  • Maintain high standards of personal hygiene and workplace cleanliness.

  • Prevent cross-contamination and control bacterial growth.

  • Recognize temperature controls and effective cleaning protocols.

  • Understand the importance of pest control and waste management.

5. Course Outline (1 Day)

Module 1 – Introduction to Food Safety

  • Importance of Food Safety and Hygiene

  • Legal Responsibilities of Food Handlers

  • Food Safety Management Systems (HACCP Overview)

Module 2 – Food Hazards and Contamination

  • Types of Food Contamination (Biological, Chemical, Physical, Allergenic)

  • Sources and Prevention of Contamination

  • High-Risk and Ready-to-Eat Foods

Module 3 – Personal Hygiene and Workplace Cleanliness

  • Personal Protective Equipment (PPE) and Hand Hygiene

  • Illness Reporting and Health Policies

  • Cleaning and Sanitation Procedures

Module 4 – Food Handling, Storage, and Temperature Control

  • Safe Food Handling Techniques

  • Cooking, Cooling, and Reheating Procedures

  • Chilling and Freezing Temperatures

  • Date Marking and Stock Rotation

Module 5 – Pest and Waste Control

  • Identifying Common Pests and Control Measures

  • Proper Waste Disposal and Environmental Hygiene

Module 6 – Assessment

  • Multiple Choice Test

  • Case Study Discussion and Review

6. Course Delivery

Method:

  • Interactive classroom or virtual instruction

  • Visual presentations and case studies

  • Practical examples and knowledge checks

  • Final written assessment

Duration: 1 Day (Minimum 6 Guided Learning Hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • In-House or On-Site Training Available Nationwide

7. Prerequisites

  • Valid ID/Passport and registration form

  • Basic literacy and communication skills

  • Recommended for those working or intending to work in catering and food service operations

 

AOSH – Level II Award in Food Safety in Manufacturing

Duration: 2 Days (Classroom/Practical + Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom / Online / Blended Learning
Accreditation: AOSH UK

1. Target Audience

  • Food production workers and operators

  • Quality assurance and hygiene supervisors

  • Factory, packaging, and process line employees

  • Personnel involved in manufacturing, storage, and handling of food product​

2. Certification

Upon successful completion of the training and assessment, participants will receive an AOSH UK Level II Award in Food Safety in Manufacturing Certificate, valid for three (3) years.​

This qualification complies with UK Food Safety Legislation and the principles of HACCP (Hazard Analysis and Critical Control Points) for maintaining hygiene and preventing contamination across manufacturing processes.​

3. Course Overview

This course provides foundational skills and knowledge to ensure food produced within manufacturing facilities meets the highest safety and hygiene standards.
It introduces HACCP-based principles, personal hygiene, equipment sanitation, and contamination control specific to production environments.​

4. Learning Objectives

After completing this program, participants will be able to:

  • Understand the principles of food safety legislation and responsibilities in manufacturing.

  • Recognize sources and types of contamination (biological, chemical, physical, allergenic).

  • Apply hygiene and sanitation practices in production areas.

  • Identify and control potential hazards using HACCP methodology.

  • Maintain appropriate cleaning, disinfection, and pest management routines.

  • Implement safe handling, storage, and temperature monitoring procedures.

  • Support a culture of continuous food safety improvement in manufacturing.

5. Course Outline (2 Days)

Day 1 – Fundamentals of Food Safety in Manufacturing

  • Introduction to AOSH UK and Food Safety Regulations

  • The Role of a Food Handler in Manufacturing

  • Understanding Contamination and Food Poisoning

  • Personal Hygiene and Health Requirements

  • Facility and Equipment Cleanliness Standards

  • Types and Sources of Contaminants

Day 2 – HACCP and Manufacturing Controls

  • Overview of HACCP in Manufacturing

  • Hazard Identification and Critical Control Points (CCPs)

  • Monitoring, Corrective Action, and Documentation

  • Temperature Monitoring and Product Control

  • Storage, Transportation, and Stock Rotation

  • Pest Control and Waste Management

  • Written and Practical Assessments

6. Course Delivery

Method:

  • Instructor-led classroom delivery

  • Practical demonstrations and scenario-based discussions

  • HACCP documentation exercises and visual media

  • Written multiple-choice assessment (MCQ)

Duration: 2 Days (16 Guided Learning Hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • In-House & On-Site Training Available Nationwide

7. Prerequisites

  • Valid ID/Passport and completed registration form

  • Basic literacy in English and ability to follow safety instructions

  • Suitable for entry-level staff and those with limited prior food safety training

8. Assessment

  • 25–30 multiple-choice questions (minimum score: 75% to pass)

  • Practical participation during class simulations and demonstrations

  • Certification issued by AOSH UK upon successful completion

 

AOSH – Level II Award in Food Safety in Retail

Duration: 1 Day (Classroom/Virtual + Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom or Online
Accreditation: AOSH UK

1. Target Audience

  • Food handlers, shop assistants, and supervisors in retail food environments

  • Grocery store and supermarket employees

  • Butchers, bakery staff, fish and farm shop workers

  • Market stall vendors and other retail food sellers​

2. Certification

Participants who successfully complete the course and pass the assessment will receive the AOSH UK Level II Award in Food Safety in Retail Certificate, valid for three (3) years.​

This qualification aligns with UK Food Safety Regulations (Food Safety Act 1990) and Regulation (EC) No. 852/2004 pertaining to the hygiene of foodstuffs. It equips learners to apply critical hygiene practices throughout the retail process from display to delivery.​

3. Course Overview

This course provides essential training for those handling or selling food in retail environments. It focuses on maintaining food hygiene, temperature control, contamination prevention, and legal compliance specific to the retail sector.
Learners will gain practical knowledge to ensure food safety during storage, display, and preparation for sale.​

4. Learning Objectives

At the end of the course, participants will be able to:

  • Understand legal responsibilities and food safety laws applicable to retail operations.

  • Recognize common hazards including microbiological, physical, chemical, and allergenic risks.

  • Apply correct hygiene and cleaning procedures in work areas.

  • Store, display, and handle food safely within required temperature ranges.

  • Prevent contamination through effective personal hygiene and sanitation.

  • Maintain pest and waste control in retail settings.

  • Complete accurate food safety documentation and contribute to audit readiness.​

5. Course Outline (1 Day)

Module 1 – Introduction to Food Safety in Retail

  • Importance of Food Hygiene in Retail

  • Legal Responsibilities under UK and EU Regulations

  • Roles of Food Handlers and Supervisors

Module 2 – Food Hazards and Contamination

  • Key Sources of Food Contamination

  • Microbiological, Chemical, and Physical Hazards

  • Cross-Contamination Control

Module 3 – Personal Hygiene and Workplace Practices

  • Handwashing and Personal Protective Equipment (PPE)

  • Reporting Illness and Exclusion Procedures

  • Cleaning and Disinfection Standards

Module 4 – Storage, Display, and Temperature Control

  • Safe Food Storage and Stock Rotation

  • Temperature Monitoring for Cold and Hot Displays

  • Labelling and Best-Before Controls

Module 5 – Waste, Pest Control, and Recordkeeping

  • Safe Waste Disposal Practices

  • Pest Prevention Strategies

  • Recordkeeping for Food Hygiene Compliance

Module 6 – Assessment

  • Written Multiple-Choice Assessment (Minimum 75% Pass Mark)

  • Feedback and Review

6. Course Delivery

Method:

  • Instructor-led theoretical sessions or online learning

  • Group discussions and case studies

  • Scenario-based problem-solving and role-play

  • Summative written evaluation

Duration: 1 Day (6–8 Guided Learning Hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • Corporate / In-House Training Available Nationwide

7. Prerequisites

  • Valid ID/Passport and registration form

  • Basic literacy and communication skills

  • Suitable for anyone involved in food retail operations

8. Assessment

  • 25–30 multiple-choice questions

  • Practical task or scenario discussion (optional)

  • Passing score: 75% minimum

  • AOSH UK Certificate awarded upon successful completion.

 

AOSH – Level II Award in Food Safety

Duration: 1 Day (Classroom or Online Training + Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led / Virtual / Blended Learning
Accreditation: AOSH UK

1. Target Audience

  • Food handlers and processing staff in catering, manufacturing, or retail sectors

  • Waiters, cooks, kitchen assistants, chefs, and service crew

  • Production line operators, warehouse handlers, and QA staff

  • Supervisors and employees responsible for food preparation, packaging, or display.​

2. Certification

Participants who pass the course assessment will receive the AOSH UK Level II Award in Food Safety Certificate, valid for three (3) years.​

This international qualification complies with the Food Safety Act 1990 (UK) and EU Regulation (EC) No. 852/2004 and is recognized under global food hygiene standards.​

3. Course Overview

The program provides essential knowledge and practical understanding of food safety principles in handling, storing, preparing, and delivering food products safely.
It promotes personal responsibility, hygiene awareness, and contamination prevention to ensure compliance with workplace and legislative food standards.​

4. Learning Objectives

After completing this course, participants will be able to:

  • Understand legal obligations and responsibilities regarding food hygiene.

  • Identify common sources and types of food contamination.

  • Apply correct personal hygiene and safe working practices.

  • Maintain clean and hygienic food preparation and storage areas.

  • Implement temperature control, cleaning, and pest prevention measures.

  • Contribute to an effective food safety management system such as HACCP.

  • Handle, store, and dispose of food safely to prevent spoilage and risk.​

5. Course Outline (1 Day)

Module 1 – Introduction to Food Safety

  • Importance of Food Hygiene and Consumer Protection

  • Overview of Food Safety Legislation

  • Responsibilities of Food Handlers

Module 2 – Food Hazards and Microbiology

  • Types of Contamination: Biological, Chemical, Physical, Allergenic

  • Foodborne Illnesses and Causes

  • Contamination Prevention and Monitoring

Module 3 – Personal Hygiene

  • Handwashing and Protective Clothing

  • Health Conditions and Reporting Procedures

  • Preventing Cross-Contamination

Module 4 – Workplace Hygiene and Cleaning

  • Safe Cleaning and Disinfection Processes

  • Waste Management and Pest Control

  • Environmental and Equipment Sanitation

Module 5 – Safe Food Handling Practices

  • Delivery, Storage, and Stock Rotation

  • Temperature Control (Chilling, Cooking, Reheating)

  • Labelling and Expiry Monitoring

Module 6 – Assessment and Discussion

  • Written Multiple-Choice Test (Minimum Passing Score: 75%)

  • Class Review & Feedback

6. Course Delivery

Method:

  • Instructor-led sessions, virtual training, or blended learning

  • Visual presentations and group discussions

  • Scenario simulations and Q&A activities

  • Short written and practical assessments

Duration: 1 Day (6 to 8 Guided Learning Hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • In-House & On-Site Training Available Nationwide

7. Prerequisites

  • Valid ID/Passport and registration form

  • Basic literacy and communication skills

  • No prior qualification required

8. Assessment

  • 25–30 multiple-choice questions

  • Pass mark: 75% minimum

  • Certificate issued by AOSH UK upon successful completion.​

 

AOSH – Level II Award in Principles of HACCP

Duration: 1 Day (Classroom/Virtual + Assessment)
Certificate Validity: 3 Years
Delivery Mode: Instructor-led Classroom / Online / Blended Learning
Accreditation: AOSH UK

1. Target Audience

  • Food handlers, supervisors, and managers involved in food operations

  • Quality assurance and production personnel in catering, retail, or manufacturing

  • Individuals implementing or maintaining HACCP-based food safety management systems

  • New entrants into the food industry seeking HACCP certification​

2. Certification

Participants who successfully pass the examination will receive an AOSH UK Level II Award in Principles of HACCP Certificate, valid for three (3) years.​

This qualification aligns with Codex Alimentarius HACCP Principles and meets the requirements of UK and International Food Safety Standards, including ISO 22000 and EU Regulation (EC) No. 852/2004.​

3. Course Overview

The AOSH Level II Award in Principles of HACCP introduces the fundamental principles of Hazard Analysis and Critical Control Points (HACCP), the globally recognized food safety management system.
It provides learners with an understanding of how HACCP ensures food safety through hazard identification, control measures, and monitoring at critical points within the production process.​

4. Learning Objectives

Upon program completion, participants will be able to:

  • Explain the purpose and importance of HACCP in food safety management.

  • Identify the seven principles and terminology used in HACCP systems.

  • Understand legal and regulatory requirements for HACCP implementation.

  • Recognize food safety hazards and appropriate controls.

  • Contribute to the development and review of a HACCP plan.

  • Apply monitoring, corrective actions, and record-keeping techniques.

  • Support ongoing compliance within food safety operations.​

5. Course Outline (1 Day)

Module 1 – Introduction to HACCP

  • The Evolution and Purpose of HACCP

  • Benefits of Food Safety Management Systems

  • Key Definitions and Terminology

Module 2 – Food Safety Hazards and Risks

  • Biological, Chemical, Physical, and Allergenic Hazards

  • Sources, Control, and Prevention of Contamination

Module 3 – Principles and Concepts of HACCP

  • The Seven Principles of HACCP

  • Relationship Between Prerequisite Programs (GMPs) and HACCP

Module 4 – Developing a HACCP System

  • Preliminary Steps: Process Mapping and Hazard Analysis

  • Establishing Critical Control Points (CCPs) and Critical Limits

  • Monitoring Procedures and Corrective Actions

Module 5 – Documentation and Review

  • Recordkeeping and Verification Requirements

  • Maintaining and Auditing HACCP Systems

  • Continuous Improvement and Staff Training

Module 6 – Assessment

  • Multiple-Choice Written Examination (Minimum pass mark: 75%)

  • Case Study or Workshop Discussion

6. Course Delivery

Method:

  • Classroom or virtual learning with instructor-led discussions

  • Case studies, visual presentations, and practical exercises

  • Realistic scenario-based HACCP applications

  • Assessment via multiple-choice questionnaire

Duration: 1 Day (Minimum 8 Guided Learning Hours)

Locations:

  • Tangerang (Main Training Center)

  • Jakarta, Bandung

  • Corporate / In-House Training Available Nationwide

7. Prerequisites

  • Valid ID/Passport and registration form

  • Basic English literacy and understanding of food safety concepts

  • Prior AOSH Level II Food Safety certification recommended but not mandatory

8. Assessment

  • 25–30 Multiple-Choice Questions

  • Minimum Passing Score: 75%

  • Certificate of Achievement issued by AOSH UK upon successful completion.

OSHA ACADEMY

 

OSHAcademy – Healthcare: Latex Allergy

Course ID: 170
Duration: 0.5 Hours (Approx. 30 Minutes)
Sector: Healthcare
Delivery Mode: Online / Self-paced Learning
Access: Free training access (certificate available for a small fee)
Accreditation: OSHAcademy

1. Target Audience

  • Healthcare professionals and clinical staff

  • Nurses, physicians, and lab technicians

  • Dental and surgical staff using latex gloves or devices

  • Hospital support workers, housekeeping teams, and first responders

  • Safety officers and supervisors in healthcare environment​

2. Certification

Participants who successfully complete the course and achieve a minimum score of 70% on the final exam will receive an OSHAcademy Certificate of Completion.

3. Course Overview

This short course explains the nature and risks of latex allergy, a hypersensitivity reaction to proteins found in natural rubber latex.
Emphasis is placed on recognition of symptoms, diagnosis, and preventive strategies for individuals regularly exposed to latex in healthcare settings.​

Latex exposure can result in dermatitis, allergic reactions, or potentially life-threatening anaphylaxis. Learners will gain practical knowledge on protective measures, hazard recognition, and the roles of both employers and employees in minimizing risk.​

4. Learning Objectives

After completing this course, participants will be able to:

  • Define “latex” and explain its common uses in healthcare equipment.

  • Identify and describe three major types of latex reactions: irritant dermatitis, allergic contact dermatitis, and immediate hypersensitivity.

  • Recognize symptoms and steps involved in the diagnosis of latex allergy.

  • Apply exposure prevention methods, including substitution and use of non-latex equipment.

  • Describe employer and employee responsibilities for reducing exposure to latex within workplace safety programs.​

5. Course Outline

Module 1 – Understanding Latex and Exposure Risks

  • Definition and origin of natural rubber latex

  • Common latex-containing medical products

  • Risk factors for healthcare professionals

Module 2 – Reactions and Symptoms

  • Overview of allergic responses

  • Types of latex reactions and clinical signs

  • Recognizing early symptoms and emergencies

Module 3 – Diagnosis and Prevention

  • Medical evaluation and allergy testing

  • Engineering controls and substitution (non-latex gloves/equipment)

  • Safe work practices and employee training

Module 4 – Employer and Employee Responsibilities

  • OSHA and NIOSH guidance on latex prevention

  • Program documentation and incident reporting

  • Communication and hazard labeling

Final Assessment

  • Short multiple-choice exam (minimum 70% to pass)

 

OSHAcademy – Healthcare: Hazardous Chemicals

Course ID: 171
Duration: 0.5 Hours (Approx. 30 Minutes)
Sector: Healthcare
Delivery Mode: Online / Self-paced Learning
Access: Free training, certificate available for an additional fee
Accreditation: OSHAcademy

1. Target Audience

  • Healthcare professionals in hospitals, clinics, laboratories

  • Nurses, doctors, pharmacy and sterilization staff

  • Hospital and medical facility support workers

  • Occupational safety officers and healthcare supervisor​

2. Certification

Participants who score at least 70% on the final assessment may purchase an official OSHAcademy Certificate of Completion.

3. Course Overview

This concise course examines the major risks associated with exposure to hazardous chemicals and medications in healthcare settings—including chemotherapy agents, antivirals, hormone drugs, disinfectants, sterilants (ethylene oxide, formaldehyde, glutaraldehyde), mercury, and waste anesthetic gases.

Participants learn about hazard communication (OSHA HCS 1910.1200), health effects, and best practices to minimize risk.

The training highlights the need for proper hazard labeling, access to Safety Data Sheets (SDS), and thorough worker instruction to comply with regulatory standards.​

4. Learning Objectives

Upon completion, participants will be able to:

  • Discuss common hazardous chemicals encountered in healthcare and their impact on employee health.

  • Identify healthcare jobs and tasks with high chemical exposure risk.

  • Explain OSHA’s Hazard Communication Standard (HCS) and its requirements (training, SDS, labeling).

  • Describe the hierarchy of controls: engineering, administrative, work practices, and use of Personal Protective Equipment (PPE).

  • Recognize the hazards, acute and chronic effects of chemicals including ethylene oxide, formaldehyde, glutaraldehyde, mercury, and anesthetic gases.​

5. Course Outline

Module 1 – Hazardous Chemicals in Healthcare

  • Types and uses of hazardous chemicals and drugs

  • Examples: chemotherapy drugs, sterilants, disinfectants, waste gases

Module 2 – Hazard Communication Standard (HCS)

  • OSHA HCS 1910.1200 requirements

  • Worker rights and responsibilities

  • Labeling, Safety Data Sheets (SDS), and effective training​

Module 3 – Risk Identification and Control Methods

  • Acute vs. chronic exposure and health effects

  • Engineering controls (ventilation, safe equipment)

  • Administrative controls and safe work practices

  • Using PPE for chemical hazard protection

  • Hierarchy of controls overview

Module 4 – Employer and Employee Responsibilities

  • Maintaining a written Health and Safety Plan

  • Hazardous materials documentation and recordkeeping

  • Incident reporting and communication

Final Assessment

  • Multiple-choice exam (min. 70% required to pass)

 

OSHAcademy – Healthcare: Glutaraldehyde Safety

Course ID: 172
Duration: 0.5 Hours (Approx. 30 Minutes)
Sector: Healthcare
Delivery Mode: Online / Self-paced Learning
Access: Free training materials (certificate available for a fee)
Accreditation: OSHAcademy

1. Target Audience

  • Healthcare professionals using glutaraldehyde for sterilization/disinfection

  • Endoscopy, surgical, respiratory therapy, and pathology staff

  • Lab workers and hospital support teams involved in equipment cleaning

  • Safety officers and supervisors responsible for chemical hazard control​

2. Certification

Participants who complete the course and score at least 70% on the final assessment may receive an OSHAcademy Certificate of Completion.

3. Course Overview

This course covers the safe use, handling, and potential risks of glutaraldehyde—a powerful cold sterilant and disinfectant used in healthcare for instruments that cannot be steam sterilized (e.g., endoscopes, bronchoscopes, dialysis equipment).
Topics include exposure routes, acute and chronic health effects, hazard controls, and safety programs required to minimize worker risk.​

4. Learning Objectives

Upon completion, participants will be able to:

  • Describe glutaraldehyde’s properties and healthcare uses.

  • Identify healthcare roles exposed to glutaraldehyde.

  • Explain acute and chronic effects of exposure (e.g., respiratory irritation, asthma, dermatitis).

  • List hazard and exposure controls (engineering, work practice, PPE).

  • Summarize safe transportation, storage, use, and spill procedures.

  • Discuss employee training and retraining requirements for glutaraldehyde use.

5. Course Outline

Module 1 – Introduction to Glutaraldehyde

  • Chemical properties, sources, and healthcare applications

  • Comparison with other disinfectants (formaldehyde, Cidex®, etc.)

Module 2 – Exposure Risks and Health Effects

  • Inhalation, skin contact, and eye exposure routes

  • Acute effects: eye/nose/throat irritation, allergic reactions, asthma

  • Chronic effects: persistent dermatitis, respiratory issues

  • Case study: nurse symptoms resolved after PPE/ventilation improvement

Module 3 – Hazard Controls and Safe Practices

  • Engineering Controls: local exhaust ventilation, fume hoods, closed systems

  • Substitution with less toxic agents

  • Administrative/Work Practice Controls: handling procedures, immediate spill response, proper training

  • PPE: chemical-resistant gloves (nitrile, butyl rubber), goggles/face shields, lab coats and aprons

  • Immediate access to eyewash stations and emergency showers

  • Spill and emergency response (flushing area, rapid cleanup using absorbents, change contaminated clothing)

  • Safe storage (airtight containers, away from heat/sunlight)

Module 4 – Employer and Employee Responsibilities

  • Written program for PPE use, training, and hazard assessments

  • Regular exposure monitoring and employee feedback

  • Regulatory compliance with OSHA standards and guidelines

Final Assessment

  • Multiple-choice test (minimum 70% to pass)

 

OSHAcademy – Healthcare: Mercury Safety

Course ID: 173
Duration: 0.5 Hours (Approx. 30 Minutes)
Sector: Healthcare
Delivery Mode: Online / Self-paced Learning
Access: Free training resources (certificate available for purchase)
Accreditation: OSHAcademy

1. Target Audience

  • Healthcare professionals and staff working in hospitals, clinics, and labs

  • Nurses, doctors, dental staff, and lab technicians

  • Facility managers and safety officers

  • Anyone handling, disposing, or exposed to mercury-containing devices (thermometers, blood pressure cuffs, lamps, etc.)

2. Certification

Participants who pass the final exam with at least 70% can obtain an OSHAcademy Certificate of Completion (PDF or printed format, fee applies).​

3. Course Overview

This course addresses the risks of mercury exposure in healthcare environments and focuses on identification, health effects, regulation, and safe practices for handling mercury and mercury-containing equipment.
It covers OSHA’s mercury exposure requirements, elimination and substitution strategies, engineering and administrative controls, PPE use, and procedures for mercury-free healthcare.​

4. Learning Objectives

Upon completing this course, participants will be able to:

  • Recognize sources of mercury in healthcare facilities.

  • Describe acute and chronic health effects of mercury exposure.

  • Apply OSHA’s requirements for mercury exposure and hazard communication.

  • Implement the hierarchy of controls: elimination, substitution, engineering, administrative, and PPE.

  • Select mercury alternatives and promote mercury-free practices.

  • Respond to spills and disposal requirements for mercury waste.

5. Course Outline

Module 1 – Mercury Hazards in Healthcare

  • Uses and risks of mercury in medical devices

  • Occupational exposure routes (inhalation, skin contact)

Module 2 – Health Effects and Regulatory Requirements

  • Acute and chronic toxicity, symptoms, diagnosis

  • OSHA standards for mercury exposure and permissible limits

  • Hazard Communication Standard

Module 3 – Controls and Safe Handling

  • Elimination and substitution (mercury-free devices)

  • Engineering controls (ventilation, containment)

  • Administrative controls and safe work practices

  • Personal Protective Equipment (PPE) for mercury exposure

Module 4 – Spill Response and Waste Management

  • Mercury spill kits and cleanup procedures

  • Proper disposal of mercury-containing devices

  • Safe recycling and environmental practices

Final Assessment

  • Multiple-choice exam (min. 70% required to pass)

 

OSHAcademy – Healthcare: Fire Safety

Course ID: 174
Duration: 0.5 Hours (Approx. 30 Minutes)
Sector: Healthcare
Delivery Mode: Online / Self-paced Learning
Access: Free online training (certificate optional, available for fee)
Accreditation: OSHAcademy

1. Target Audience

  • Healthcare professionals in hospitals, clinics, and care facilities

  • Nurses, doctors, lab technicians, and medical assistants

  • Fire wardens, maintenance, and safety officers

  • Facility administrators and emergency response teams​

2. Certification

Participants achieving a minimum score of 70% on the final assessment may obtain an official OSHAcademy Certificate of Completion.

3. Course Overview

Hospital fire hazards present unique challenges due to the presence of patients, medical gases, electrical systems, and specialized equipment.
This course provides a detailed overview of fire hazards in healthcare, emergency procedures, and compliance with OSHA fire safety standards, including exit routes, emergency planning, and fire prevention plans.​

According to the National Fire Protection Association (NFPA), over 8,000 hospital fires occur annually in the U.S.—highlighting the critical need for trained healthcare staff to respond quickly and safely. ​

4. Learning Objectives

Upon completion of this course, participants will be able to:

  • Identify common types of fire hazards in healthcare facilities.

  • Classify fires according to the five fire classes (A, B, C, D, K).

  • Match the correct fire extinguisher type to each class of fire.

  • Explain the fire triangle and conditions required for ignition.

  • Describe OSHA fire safety standards for emergency exits and action plans.

  • Understand procedures for evacuation, alarms, and coordination with emergency services.

  • Implement fire prevention measures including inspections and drills.​

5. Course Outline

Module 1 – Fire Hazards in Healthcare

  • Common hospital fire sources (oxygen, electrical equipment, cooking areas)

  • NFPA statistics and real-life case examples

  • Fire triangle: fuel, oxygen, heat interaction

Module 2 – Classifications of Fire and Extinguishers

  • Classes A–K explained with common examples

  • Safe and effective use of extinguishers (PASS method)

  • Fire suppression and sprinkler systems

Module 3 – OSHA Fire Safety Standards

  • Emergency Action Plan requirements (29 CFR 1910.38)

  • Fire Prevention Plan requirements (29 CFR 1910.39)

  • Exit Routes and Evacuation Procedures

Module 4 – Fire Drills and Response Planning

  • Purpose of fire drills and frequency

  • Staff roles during evacuation and alarm procedures

  • Communication systems for alerting building occupants and external agencies​

Final Assessment

  • 10–15 multiple-choice questions (minimum 70% passing mark)

ECSI & HSI

 

ECSHI / HSI – Basic First Aid

Duration: 2.5–3 Hours (Core Topics, Classroom/Blended/Virtual)
Certificate Validity: 2 Years
Delivery Mode: Instructor-led, Online, or Blended
Accreditation: ECSHI / HSI

1. Target Audience

  • Individuals seeking basic emergency response skills

  • Workplace employees (non-healthcare providers)

  • School staff, coaches, volunteers, and community members

  • Anyone required or wishing to be certified in first aidgoto.

2. Certification

Participants must competently perform all required skills during performance evaluation. Written exams are optional unless dictated by regulation. Certification is valid for up to 2 years upon successful course completion.​

3. Course Overview

This course equips participants with the confidence, knowledge, and basic practical skills necessary to recognize and respond appropriately to a variety of emergency situations, including medical, injury, and environmental emergencies, until advanced help arrives​

4. Learning Objectives

After training, participants will be able to:

  • Assess the scene and practice personal safety

  • Recognize common emergencies and decide when to help

  • Activate Emergency Medical Services (EMS)

  • Provide support for life-threatening situations (airway, breathing, circulation)

  • Control bleeding with direct pressure, dressings, and tourniquets

  • Provide care for burns, fractures, head/spinal injuries, and sudden illnesses

  • Respond to choking, shock, and allergic reactions

  • Understand legal aspects (consent, abandonment, Good Samaritan Laws)​

5. Core Course Topics

  • First Aid Roles & Legal Considerations

  • Scene Assessment & Personal Safety

  • Infectious Bloodborne Disease Control

  • Personal Protective Equipment Selection/Use

  • EMS Activation & Emergency Action Plans

  • Primary & Secondary Assessment

  • Recovery Position & Rescue Moves

  • Choking: Adult, Child, Infant

  • Compression-Only CPR (Non-healthcare)

  • Control of Bleeding: Direct Pressure, Tourniquet, Hemostatic Dressing

  • Wound, Burn, and Fracture Care

  • Shock Recognition and Treatment

  • Medical Emergencies:

    • Fainting, Stroke, Seizure, Asthma, Diabetes, Allergic Reaction

    • Poison, Heat/Cold Illnesses

  • Special Considerations: Spinal, Head, Eye, Nose, Tooth Injuries

  • Documentation & Post-Emergency Reportinggoto.

6. Course Delivery

Method:

  • Instructor-led group instruction or self-paced online modules

  • Visual & hands-on practice for all core skills

  • Video presentations and scenario-based exercises

  • Performance skill and, when required, written assessments

7. Prerequisites

  • None required; open to all ages and backgrounds

  • For blended learning, online module must be finished prior to skills practice session

 

ECSHI / HSI – Advanced First Aid, CPR & AED

Duration: 17–21 Hours (2–3 Days, Classroom/Blended)
Certificate Validity: 2 Years
Delivery Mode: Instructor-led, Blended, or Online (skills evaluation required)
Accreditation: ECSHI / HSI

1. Target Audience

  • Corporate emergency response teams

  • Non-EMS first responders (security, facility, law enforcement, industrial, correctional, lifeguards)

  • Staff in high-risk work environments or organizations with regulatory/industry requirements

  • Advanced first aiders seeking expanded skills beyond basic first aid​

2. Certification

Certification requires successful completion of all skills evaluations and a written exam. Participants must competently perform advanced aid, CPR, and AED skills relevant to course objectives. Certificate remains valid for up to 2 years.​

3. Course Overview

This advanced program provides in-depth knowledge and scenario-based practice for managing the most common illnesses and injuries faced by workplace and community responders. Emphasis is on prevention, rapid assessment, stabilization, and coordination with EMS during multi-casualty and complex incidents.​

4. Learning Objectives

Participants will be able to:

  • Systematically assess and manage accidents, traumatic injuries, and medical emergencies

  • Recognize and respond to life-threatening respiratory and cardiac emergencies (CPR and AED usage)

  • Control bleeding, manage shock, burns, soft tissue and musculoskeletal injuries

  • Handle head, spinal, chest, abdominal, pelvic, and eye injuries

  • Provide care for environmental emergencies (heat, cold, electrical, poison)

  • Manage altered mental status, seizures, diabetes, anaphylaxis, substance emergencies

  • Coordinate with and prepare for EMS arrival/transport

  • Document advanced first aid care and report post-incident​

5. Core Course Topics

  • Roles and Legal/Ethical Issues for First Responders

  • Scene Safety, Triage & Protective Equipment

  • Advanced Patient Assessment & Primary/Secondary Survey

  • Team-based Approach in Multi-casualty Incidents

  • Airway Management: Obstruction, Rescue Breaths, O2

  • CPR for Adult/Child/Infant: 1 & 2 Rescuer

  • AED: Assessment, Use, Troubleshooting

  • Trauma: Severe Bleeding, Tourniquet Use, Internal Bleeding

  • Shock Types & Interventions

  • Fracture/Splinting, Head/Neck/Spine Immobilization

  • Chest and Abdominal Injury Management

  • Burns: Thermal, Chemical, Electrical, Radiation

  • Eye/Ear/Nose/Tooth Injury

  • Medical: Heart Attack, Stroke, Asthma, Anaphylaxis, Diabetes, Poison

  • Seizures, Fainting, Altered Mental Status

  • Environmental: Heat Stroke, Hypothermia, Bites/Stings, Drowning

  • Bloodborne Pathogens

  • Lifting/Moving/Extrication Techniques

  • Scenario Practice, Team Response Drills

  • Advanced Documentation, Communication, Transfer of Care​

6. Course Delivery

Method:

  • Instructor-led lectures

  • Hands-on practice with simulation scenarios

  • Multimedia and skill stations

  • Team assessments, written and skill evaluations

Ratio/Requirements:

  • Recommended: 10:1 student/instructor, 3:1 student/equipment

  • Performance-based skill demonstration required

7. Prerequisites

  • Basic First Aid & CPR/AED certification (may be integrated with course)

  • Adult literacy; prior medical background not required but helpful​

 

ECSHI / HSI – Emergency Medical Responder (EMR)

Duration: 47–50 Hours (Initial Training) | 16 Hours (Renewal)
Certificate Validity: 2 Years
Delivery Mode: Instructor-led Classroom / Blended Learning
Accreditation: ECSHI / HSI

1. Target Audience

  • Law enforcement and correctional officers

  • Industrial and corporate ERT (Emergency Response Teams)

  • Lifeguards, park rangers, and outdoor emergency personnel

  • Event security and crowd management teams

  • Disaster and community emergency response team (CERT) members

  • Non-EMS responders seeking advanced readiness certification​

2. Certification

Participants who successfully complete all cognitive and psychomotor objectives, pass both written and performance evaluations, and maintain current Basic Life Support (BLS) certification will receive an official HSI / ECSHI Emergency Medical Responder Certificate, valid for 2 years.goto.hsi+1

This certification provides training comparable to an Emergency Medical Responder level, following the NHTSA National EMS Scope of Practice Model, but is not intended for EMS provider licensure.​

3. Course Overview

The Emergency Medical Responder (EMR) course prepares participants to provide immediate life-saving interventions and manage medical and traumatic emergencies prior to the arrival of emergency medical services.
This program offers more in-depth training than standard first aid, bridging the gap between Basic First Aid and Emergency Medical Technician (EMT) training.

Learners will develop advanced response skills—including airway management, trauma care, patient assessment, medical emergency management, and coordination with EMS professionals.​

4. Learning Objectives

Upon completion, trainees will be able to:

  • Perform a comprehensive scene size-up following safety and assessment guidelines.

  • Conduct primary and secondary patient assessments, recognizing critical conditions.

  • Provide emergency care for respiratory, cardiac, trauma, and environmental emergencies.

  • Stabilize patients through bleeding control, splinting, and spine motion restriction (SMR).

  • Administer oxygen and assist with basic airway adjuncts (e.g., OPA/NPA, BVM use).

  • Deliver CPR and coordinate AED procedures.

  • Manage medical emergencies including shock, stroke, diabetes, seizures, anaphylaxis, and poisoning.

  • Document and communicate patient information effectively to EMS.​

5. Course Outline

Unit 1 – Introduction to Emergency Medical Response

  • Role and Legal Responsibilities of EMRs

  • Scene Safety and Incident Command

  • Infection Control and Personal Protection

Unit 2 – Patient Assessment

  • Scene Size-Up, Primary & Secondary Assessment

  • Vital Signs, SAMPLE History, Ongoing Assessment

Unit 3 – Airway and Breathing Management

  • Airway Adjuncts (OPA, NPA), Suctioning

  • Oxygen Administration and Bag-Valve Mask (BVM) Ventilation

  • Respiratory Emergencies: Asthma, COPD, Airway Obstruction

Unit 4 – Circulation and Cardiac Care

  • Chest Compressions, CPR for Adult/Child/Infant

  • AED Setup and Operation

  • Managing Cardiac Arrest, Angina, and Myocardial Infarction

Unit 5 – Medical Emergencies

  • Diabetic Emergencies, Seizures, Stroke

  • Allergic Reactions and Anaphylaxis (Epinephrine Assist)

  • Behavioral and Substance-Related Emergencies

Unit 6 – Trauma Management

  • Bleeding Control, Hemostatic Agents, Tourniquets

  • Shock Identification and Management

  • Head, Neck, Spine, and Chest Trauma

  • Fractures, Dislocations, Splinting, and Bandaging

Unit 7 – Environmental and Special Situations

  • Heat, Cold, Electrical, and Water Emergencies

  • Bites, Stings, and Poisonings

  • Obstetric and Pediatric Emergencies

Unit 8 – EMS Operations

  • Triage and Multi-Casualty Incident Management

  • Lifting, Moving, and Patient Transport Techniques

  • Documentation and Handover Protocols

Final Evaluations

  • Written Knowledge Exam (minimum 75% passing score)

  • Practical Skills Assessment:

    • Respiratory arrest (BVM)

    • Adult and infant cardiac arrest response

    • Medical and trauma scenario performance​

6. Course Delivery

Method:

  • Instructor-led classroom learning and skills labs

  • Scenario-driven emergency simulations

  • Multimedia presentations aligned with Emergency Medical Responder: First on Scene (12th Edition)

  • Written and psychomotor evaluation

Ratios:

  • Classroom: 24 students per instructor (max)

  • Skills Practice: 12:1 max, 6:1 recommended

  • Equipment: 6:1 max, 3:1 recommended​

7. Prerequisites

  • Current certification in Basic Life Support (BLS)

  • Minimum age: 16 years

  • Ability to perform physically demanding emergency interventions

  • Reading and comprehension skills appropriate for technical reference materials.

 

ECSHI / HSI – Healthcare Provider CPR & AED

Duration: 4–6 Hours (Initial Training) | 2–3 Hours (Recertification)
Certificate Validity: 2 Years
Delivery Mode: Instructor-led Classroom / Blended Learning
Accreditation: ECSHI / HSI

1. Target Audience

  • Doctors, nurses, and allied health professionals

  • Emergency medical and dental personnel

  • Hospital and clinic first responders

  • Paramedics, physiotherapists, and clinical educators

  • Lifeguards and healthcare students requiring CPR/AED competency​

2. Certification

Participants who successfully complete all skill evaluations and achieve passing marks on written or practical assessment will receive an official Healthcare Provider CPR & AED Certification valid for 2 years.

Certification meets international CPR/AED standards under HSI, ECSHI, and the International Liaison Committee on Resuscitation (ILCOR) 2020 Guidelines.​

Hands-on verification of skills (either in-person or via HSI’s Remote Skills Verification, RSV Program) is mandatory — purely online training is not accepted for certification​

3. Course Overview

The program provides comprehensive instruction in high-quality adult, child, and infant CPR, and correct AED procedures for healthcare environments.
It emphasizes rapid recognition of cardiopulmonary arrest, early activation of emergency systems, and coordinated use of AEDs and resuscitation techniques.

This course highlights team dynamics, airway management, rescue breathing, and post-resuscitation care responsibilities specific to healthcare and clinical teams.​

4. Learning Objectives

Upon course completion, participants will be able to:

  • Identify cardiac arrest and initiate immediate CPR following current guidelines.

  • Perform 1- and 2-rescuer CPR for adult, child, and infant victims.

  • Operate an AED safely, recognizing indications and precautions.

  • Manage airway obstruction (choking) in conscious and unconscious patients.

  • Deliver effective ventilations using barrier devices and bag-valve-mask (BVM).

  • Integrate team-based resuscitation and communication protocols.

  • Follow infection control measures and local emergency procedures.​

5. Course Outline (4–6 Hours)

Module 1 – Introduction to CPR and Chain of Survival

  • Physiology of cardiac arrest and sudden death

  • Overview of ILCOR Chain of Survival

  • Importance of early CPR and defibrillation

Module 2 – CPR Fundamentals

  • 1-rescuer and 2-rescuer CPR (adult, child, infant)

  • Compression rate, depth, and recoil

  • Compression-to-ventilation ratios per age group

Module 3 – Airway and Breathing Management

  • Airway opening techniques: head-tilt/chin-lift, jaw thrust

  • Barrier devices and ventilation masks

  • Bag-valve-mask operation and oxygen adjunct use

Module 4 – Automated External Defibrillator (AED)

  • Safe use and sequence of AED operation

  • Troubleshooting and maintenance checks

  • Integrating AED into CPR sequences

Module 5 – Obstructed Airway (Choking) Management

  • Adult, child, and infant choking situations

  • Responsive and unresponsive patient protocols

  • Special situations: pregnancy, confined space

Module 6 – Team Dynamics and Post-Resuscitation Care

  • Roles of rescuers in multi-provider settings

  • Communication and leadership in resuscitation

  • Post-event reporting and debriefing

Assessment

  • Practical skills evaluation

  • Optional short written test (as per ECSHI/HSI regulations).​

6. Course Delivery

Method:

  • Instructor-led classroom lectures and practical stations

  • Demonstration and hands-on skills with mannequins and AED trainers

  • Simulation scenarios for team-based resuscitation

  • Remote Skills Verification (RSV) option available for blended learning.​

Ratio:

  • Recommended 6:1 student-to-manikin ratio

  • Up to 12:1 participant-to-instructor ratio

7. Prerequisites

  • Basic understanding of workplace emergency procedures

  • Healthcare or medically related background preferred

  • Physically capable of performing chest compressions

8. Certification Requirements

  • Completion of all required modules

  • Demonstration of CPR and AED proficiency

  • Minimum passing score on assessments (if applicable)

  • Certificate issued by HSI or ECSHI, valid for 2 years.

AIHC (American Institute of Healthcare and Hospital Management)

 

AIHC – Achieve Optimal Health with Key Supplementation

Duration: 1–2 Days (Face-to-Face or Blended)
Certificate Validity: 2 Years
Delivery Mode: Instructor-led, Virtual, or Blended Learning
Accreditation: AIHC

1. Target Audience

  • Healthcare professionals, nutritionists, and wellness coaches

  • Individuals interested in proactive health management

  • Corporate wellness program participants

  • Fitness trainers and holistic health practitioners​

2. Certification

Certificate awarded to participants who successfully complete all modules and pass post-course knowledge checks. Valid for 2 years, renewable through refresher training or demonstrated continuing education.​

3. Course Overview

This program provides evidence-based guidance on achieving optimal health through strategic supplementation, covering micronutrients, vitamins, minerals, probiotics, and omega fatty acids.
Learners will understand indications, contraindications, and synergy of supplements with diet and lifestyle for better health outcomes.​

4. Learning Objectives

Participants will be able to:

  • Describe the fundamental role of essential nutrients, vitamins, minerals, and key supplements in optimal health

  • Assess dietary intake and recognize signs of nutrient deficiencies

  • Explain benefits and risks of supplement use, including interactions and side effects

  • Develop evidence-based supplementation plans tailored to individual health goals or clinical needs

  • Understand regulatory, safety, and quality aspects of dietary supplement products

  • Educate others on food-supplement synergy and eating for optimum health.​

5. Course Outline

Module 1 – Introduction to Supplementation

  • Nutrient roles in the human body: macronutrients, micronutrients

  • Overview of popular supplements and their scientific evidence

  • Defining optimal health

Module 2 – Vitamins and Antioxidants

  • Role of water- and fat-soluble vitamins (C, B-complex, A, D, E, K)

  • Antioxidants and free radicals: balancing oxidative stress

  • Supplement selection and vitamin synergy

Module 3 – Minerals and Trace Elements

  • Macro-minerals (Calcium, Magnesium, Potassium, Phosphorus)

  • Trace elements (Iron, Zinc, Selenium, Iodine, Copper, etc.)

  • Mineral deficiencies and correct supplementation​

Module 4 – Probiotics, Prebiotics, and Digestive Health

  • Gut microbiota and immune system

  • Health effects and optimal probiotic/prebiotic intake

  • Natural digestive aids and synergy with other nutrients

Module 5 – Omega Fatty Acids and Lifestyle Nutrients

  • Role of omega-3 and omega-6 fatty acids

  • Fish oil, flaxseed, and plant-based sources

  • Supplementation for heart, brain, and joint health

Module 6 – Food-Supplement Synergy and Personalized Planning

  • Integrating supplementation with a balanced diet

  • Assessing individual needs: age, sex, activity, health condition

  • Case studies and practical scenarios

Module 7 – Safety, Regulation, and Patient Education

  • Regulatory rules for supplements

  • Side effects, contraindications, drug-supplement interactions

  • Guidelines for educating patients and promoting adherence​

Post-Assessment and Actions

  • Knowledge checks

  • Development of personal or patient supplement action plan

6. Course Delivery

Method:

  • Interactive lectures and webinars

  • Case studies and practical exercises

  • Supplement plan development and role play

  • Knowledge review and post-course feedback

7. Prerequisites

  • Basic literacy in health sciences (recommended)

  • No prior certification required

 

AIHC – Advanced Health & Safety Management

Duration: 4–5 Days (Intensive) or 32–40 Hours (Flexible Schedule)
Certificate Validity: 2–3 Years
Delivery Mode: Instructor-led, Blended, or Virtual
Accreditation: AIHC

1. Target Audience

  • Senior managers and directors with HSE responsibilities

  • HSE professionals and advisors

  • Engineers, team leaders, and supervisors

  • Human Resources professionals and policy makers

  • Professionals tasked with risk, environment, or safety management​

2. Certification

Certificate granted to those who complete the full program, skills exercises, and assessment. Recognized by AIHC and suitable for organizational compliance files or professional development.

3. Course Overview

This program develops participants’ competence in designing, implementing, and continually improving robust occupational health & safety management systems. Emphasis is on regulatory compliance, safety culture, advanced risk management, and leadership for sustainable safety performance. Participants will master investigation, measurement, and improvement tools, supporting both incident prevention and organizational resilience.​

4. Learning Objectives

After this course, participants will be able to:

  • Interpret and apply key international safety standards and legal requirements

  • Design integrated safety management systems (SMS/OSHMS, e.g., ISO 45001)

  • Conduct advanced risk and hazard assessments (incl. human factors)

  • Develop practical safety policies, guidelines, and communication plans

  • Measure and monitor safety performance, including leading/lagging indicators

  • Lead and motivate organizational safety culture improvements

  • Conduct and document effective incident investigations, including root cause analysis

  • Leverage continuous improvement (e.g., PDCA cycle) in safety management

  • Respond to crises and emergencies with fit-for-purpose plans​

5. Course Outline

Day 1 – Foundations & Safety Leadership

  • Principles of occupational health & safety management

  • Latest health & safety legislation and compliance strategies

  • The role of leaders in shaping and sustaining safety culture

Day 2 – Risk Management & Hazard Control

  • Advanced risk assessment methods: qualitative, quantitative, matrix-based

  • Hazard identification: tools and best practices

  • Implementing controls: hierarchy, effectiveness, and follow-up

  • Human factors and behavioral safety

Day 3 – Safety Management Systems & Performance Measurement

  • Designing and deploying integrated SMS (based on ISO 45001, OSHA, etc.)

  • Incident, near miss, and unsafe condition reporting systems

  • Safety performance metrics: leading and lagging indicators

  • Analytics and continuous monitoring

Day 4 – Investigation, Improvement & Compliance

  • Advanced incident investigation & root cause analysis

  • Conducting audits and management reviews

  • PDCA and continuous improvement in safety

  • Benchmarking and lessons learned

Day 5 – Emergency & Crisis Management

  • Emergency response planning: structure, drills, review

  • Crisis communications and business continuity integration

  • Final case studies, group projects, and skills assessment

6. Course Delivery

Method:

  • Practical workshops and expert-led presentations

  • Group exercises, case studies, and simulations

  • Progress and post-training assessments

7. Prerequisites

  • Recommended: basic knowledge or experience in occupational health & safety issues

  • Suitable for mid-level to senior staff or those with supervisory duties

 

 

AIHC – Advanced Professional Diploma (Health Assistant)

Duration: 12 Months (Full-Time) or 18 Months (Part-Time)
Certificate Validity: Permanent Diploma Qualification
Delivery Mode: Classroom, Clinical Placement, or Blended Learning
Accreditation: AIHC (Accredited Training Program)

1. Target Audience

  • Students or professionals aspiring to become qualified health assistants

  • Caregivers, nursing aides, or healthcare support staff seeking formal certification

  • Workers in hospitals, clinics, nursing homes, and community health centers

  • Individuals aiming to progress into allied health or nursing studies​

2. Certification

Candidates who successfully complete the coursework, mandatory clinical practicum, and final evaluation will receive the AIHC Advanced Professional Diploma in Health Assistance.
This qualification confirms advanced competence in patient support, safety, and clinical assistance across healthcare environments.​

3. Course Overview

The program equips learners with comprehensive skills to assist healthcare professionals in delivering patient-centered care.
It combines theoretical instruction and hands-on practice across multiple disciplines—nursing, hygiene, rehabilitation, first aid, and administrative support—developing well-rounded Health Assistants ready for hospital, rehabilitation, and community settings.​

4. Learning Objectives

After completing the program, students will be able to:

  • Deliver safe, effective, and compassionate support to patients under professional supervision.

  • Assist in medical and nursing procedures, patient mobility, and rehabilitation exercise routines.

  • Monitor and record patient conditions, vital signs, and changes in health status.

  • Apply infection control, hygiene, and workplace safety protocols.

  • Support clinical documentation and basic administrative processes.

  • Communicate effectively with healthcare teams and patients.

  • Demonstrate ethical behavior and cultural sensitivity in healthcare delivery.

  • Respond appropriately in emergency and first aid situations.​

5. Course Outline (One-Year Program)

Semester 1 – Foundation in Healthcare Practice

  • Introduction to Healthcare Systems and Patient Care

  • Medical Terminology and Documentation

  • Basic Anatomy and Physiology

  • Patient Hygiene, Bed Care, and Handling Techniques

  • Infection Prevention and Control

  • Communication & Interpersonal Skills in Healthcare

Semester 2 – Clinical Skills & Patient Support

  • Measuring Vital Signs and Patient Monitoring

  • Nutrition, Feeding Assistance, and Hydration

  • Basic Medication Support and Pharmacy Role Awareness

  • Mental Health Support and Psychosocial Care

  • Rehabilitation, Mobility, and Physical Therapy Assistance

  • First Aid and Basic Life Support (BLS)

Semester 3 – Professional Work Placement

  • Hospital and Community Health Settings Internship (Minimum 200 hours)

  • Case Studies and Reflective Practice

  • Patient Care Documentation & Reporting

  • End-of-life and Palliative Support

  • Professional Ethics and Legal Responsibilities

Capstone – Final Assessment

  • Written and Practical Skills Evaluation

  • Clinical Competency Assessment

  • Professional Presentation and Career Readiness Workshop

6. Course Delivery

Method:

  • Instructor-led lectures and case studies

  • Practical sessions in mock clinical labs

  • Supervised hospital and community placements

  • Blended learning (theory online, clinical in person)

Assessments:

  • Written exams, assignments, and group projects

  • Skills demonstrations and clinical evaluations

7. Career Opportunities

Graduates can work as:

  • Health Assistant / Patient Care Assistant

  • Nursing Aide / Ward Assistant

  • Rehabilitation Support Worker

  • Community Health Worker

  • Allied Health Assistant (entry-level)​

8. Prerequisites

  • High school completion or equivalent

  • Medical clearance and health screening

  • Good knowledge of English (minimum CEFR B1 or equivalent)

  • Background clearance (if required for clinical placement).

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AIHC – Applied Health & Safety Risk Management

Duration: 5 Days (Intensive) or 40 Learning Hours
Certificate Validity: 3 Years
Delivery Mode: Instructor-led, Online, or Blended
Accreditation: AIHC

1. Target Audience

  • HSE professionals and safety managers

  • Engineers, supervisors, and project leaders

  • Compliance and environmental officers

  • HR managers and risk practitioners

  • Anyone responsible for workplace health & safety risk processes

2. Certification

Participants who complete all modules, assessments, and a final applied case study will earn the AIHC Certificate in Applied Health and Safety Risk Management.
The qualification affirms applied competency in identifying, assessing, and managing occupational hazards consistent with ISO 31000, ISO 45001, ANSI/ASSP, and global HSE best practices.

3. Course Overview

This advanced course combines the principles of occupational safety, health, and risk theory with hands-on tools used in modern workplace safety management. It helps participants design and implement risk control strategies through structured risk assessment, control hierarchy, and continuous improvement systems.
Learners will analyze real-life case studies from industry, construction, and healthcare sectors.

4. Learning Objectives

At the end of the course, participants will be able to:

  • Explain risk management principles, legal foundations, and international standards.

  • Identify hazards using observational techniques, inspections, and Job Hazard Analysis (JHA).

  • Conduct qualitative and quantitative risk assessments utilizing matrices and risk scoring.

  • Implement the 5-Step Risk Management Process — Identify, Analyze, Evaluate, Control, and Monitor.

  • Apply hierarchy of controls following ISO 45001 and HSG65 guidelines.

  • Develop and document workplace risk registers and improvement plans.

  • Monitor, measure, and audit risk management system performance.

  • Foster proactive safety culture and organizational risk awareness.

5. Course Outline

Day 1 – Fundamentals of Health & Safety Risk

  • Core concepts and definitions in occupational risk.

  • The link between risk management and safety culture.

  • Legal and compliance frameworks.

  • Introduction to ISO 31000 / 45001 risk management principles.

Day 2 – Hazard Identification

  • Physical, chemical, biological, ergonomic, and psychosocial hazards.

  • Job Hazard Analysis (JHA) and field inspections.

  • Data interpretation for hazard prioritization.

  • Developing the initial risk register.

Day 3 – Risk Assessment Tools and Techniques

  • Risk matrices, FMEA (Failure Mode & Effects Analysis), Bowtie method.

  • Assessing probability, exposure, and consequence.

  • Assigning risk ratings and tolerance thresholds.

  • Group exercise: multi-hazard risk analysis.

Day 4 – Risk Control & Implementation Strategies

  • Hierarchy of Controls (Elimination to PPE).

  • Design and engineering control techniques (Prevention through Design – PtD).

  • Integration with organizational safety systems.

  • Communication and documentation of control procedures.

Day 5 – Monitoring, Review & Continuous Improvement

  • Measuring risk performance using KPIs and audits.

  • Incident investigation, root cause analysis, and corrective actions.

  • Risk reporting and management review.

  • Capstone workshop: design a workplace risk management plan.


6. Course Delivery

Learning Methods:

  • Interactive lectures and visual facilitation.

  • Real-world case studies and simulation exercises.

  • Group discussions, checklists, and templates.

  • End-of-course workshop and practical project.​

Materials Provided:

  • Risk assessment forms and templates.

  • ISO 31000 / 45001 reference guides.

  • Digital course manual and certificate (upon completion).

7. Prerequisites

  • Foundational knowledge in occupational health and safety practices.

  • Recommended: prior basic certification (e.g., Occupational H&S Awareness).

8. Assessment & Certification

  • Written exam (25 %)

  • Practical case study and group presentation (50 %)

  • Participation & applied exercises (25 %)

  • Minimum passing score: 75 %

  • AIHC Certificate valid for 3 years; renewal by CPD or re‑assessment.

AIHC – Barriers to Medical Documentation

Duration: 1–2 Days (Intensive Workshop) or 12 CEU Online Program
Certificate Validity: 2 Years (AIHC Certified Professionals—Core, Ethics, HIPAA Category)
Delivery Mode: Instructor-led, Online, Blended
Accreditation: American Institute of Healthcare Compliance (AIHC)

1. Target Audience

  • Health information management professionals

  • Office nurses (RN, LPN), practice managers

  • Professional coders & clinical documentation auditors

  • Physicians and medical office staff

  • Healthcare professionals seeking CDI or documentation quality improvement

2. Certification

Participants must complete all modules and knowledge checks. 12 continuing education units (CEUs) are granted for AIHC members, applicable for ethics and HIPAA renewal CEU requirements. A certificate of completion is awarded upon final evaluation.

3. Course Overview

This course examines the barriers facing accurate, legal, and compliant clinical documentation in outpatient, clinic, and hospital settings.
Topics include technical, individual, organizational, and contextual factors that limit documentation quality and efficiency—covering both paper and electronic records.jurnal.globalhealthsciencegroup+1
Learners will gain strategies for overcoming such barriers, with emphasis on regulatory, operational, and quality improvement perspectives.

4. Learning Objectives

At completion, participants will be able to:

  • Identify and classify common barriers to accurate medical record documentation

  • Analyze the impact of documentation deficiencies on patient safety, billing, legal risk, and care continuity

  • Recognize technical obstacles (limited tech literacy, infrastructure gaps, poor EMR usability, lack of interoperability)

  • Address individual issues (training gaps, low motivation, insufficient documentation standards)

  • Mitigate organizational/contextual challenges (high workloads, inadequate supervision, unclear protocols, power outages, lack of incentives)

  • Apply documentation guidelines including medical necessity, legal requirements, and compliance (HIPAA, CMS)

  • Develop action plans for documentation improvement, audit, and supervisionpmc.ncbi.nlm.

5. Course Outline

Module 1 – Overview of Clinical Documentation Improvement (CDI)

  • Role and responsibilities in CDI

  • Managing conflict and understanding medical terminology

  • Challenges unique to outpatient/clinic settings

  • Facing EMR adoption and resistanceruralhealthinfocenter.

Module 2 – Barriers to Clinical Documentation

  • Technical Barriers:

    • EMR usability, interoperability, infrastructure

    • Software/system limitations, power interruptions, system slowdowns

  • Individual Barriers:

    • Training/instruction gaps, motivation, professional competence

    • Documentation standards inconsistency, language/cultural obstacles

  • Organizational Barriers:

    • High workload, staffing shortages, inadequate supervision

    • Lack of operational policies, insufficient auditsjurnal.globalhealthsciencegroup

  • Contextual Barriers:

    • Setting-specific issues (hospital/clinic/community)

    • Regulatory/accreditation demands, legal risks

Module 3 – Compliance and Improvement

  • Medical record as a legal document

  • HIPAA, CMS and high-risk coding/documentation practices

  • Signature requirements, addendums, amendments, and documentation corrections

  • Strategies for audit, supervision, and policy enforcement

  • New frontiers: AI in documentation, quality & ethics (NIST, FDA, FTC risks/benefits)​

Module 4 – Action and Quality Improvement Plans

  • Training and continuing education solutions

  • Technology upgrades (EMR, auditing tools)

  • Implementing clear operational guidelines and best practices

  • Team interventions, workflow redesign, staff engagement

  • Ongoing monitoring, auditing, and feedback mechanisms

6. Course Delivery

Method:

  • Interactive lectures, seminars, and webinars

  • Case studies and challenge analyses

  • EMR and paper record simulation exercises

  • Group projects and improvement planning


7. Prerequisites

  • Experience in healthcare compliance/documentation preferred

  • Suitable for clinicians, coders, managers, HIM staff

8. Assessment & Certification

  • Online module completion and knowledge checks

  • Final written assessment or improvement plan submission

  • 12 CEU certificate for AIHC certified professionals

AIHC – Basic Statistics in Hospitals and Healthcare Centers

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Health information officers and medical record staff

  • Hospital administrators and data analysts

  • Public health and epidemiology officers

  • Nurses, quality management professionals, and healthcare students

  • Individuals responsible for patient data documentation, preparation, and indicator computation

2. Certification

Participants must complete all sessions, practical assignments, and a brief final evaluation. A Certificate of Completion in Basic Healthcare Statistics is awarded, recognized under the AIHC continuing education and hospital management track.

3. Course Overview

This program introduces the fundamentals of healthcare statistics and data management, focusing on the collection, analysis, and presentation of hospital and public health data.
It emphasizes application in hospital administration, research, and health management information systems (HMIS) through meaningful metrics—mortality, morbidity, bed occupancy, admission/discharge rates, and performance indicators.

4. Learning Objectives

Upon completion, participants will be able to:

  • Define and apply basic concepts, types, and uses of healthcare statistics.

  • Collect, tabulate, and present hospital and patient data accurately.

  • Compute and interpret hospital indicators such as inpatient census, discharges, deaths, bed occupancy, and turnover.

  • Apply descriptive statistical measures including mean, median, mode, percentages, ratios, and rates.

  • Understand sampling techniques and their use in hospital and public health reporting.

  • Establish data tables, graphs, charts, and frequency distributions for decision support.

  • Calculate and utilize Health Management Information System (HMIS) indicators effectively.

5. Course Outline

Day 1 – Introduction to Healthcare Statistics

  • Importance and role of health statistics in healthcare decision-making

  • Sources of medical and hospital data

  • Definitions: variables, population, parameters, and samples

  • Overview of hospital statistics (admissions, discharges, inpatient days)

Day 2 – Descriptive Statistics and Data Organization

  • Techniques: data grouping, tabulation, and frequency distribution

  • Calculation of measures of central tendency (mean, median, mode)

  • Measures of dispersion (range, variance, standard deviation)

  • Applying percentages, ratios, proportions, and rates

  • Practical workshop: preparing daily inpatient census sheets

Day 3 – Applied Healthcare Statistical Indicators

  • Hospital indicators:

    • Bed occupancy rate

    • Average length of stay (ALOS)

    • Bed turnover rate

    • Discharge and mortality rates

  • Correlation and regression basics in healthcare data

  • Data presentation using graphs and charts (pie, bar, histogram, scatter plot)

  • Introduction to health information systems and electronic data entry

  • Practical session: compiling daily, monthly, and annual hospital statistics reports

6. Course Delivery

Method:

  • Instructor-led theoretical sessions

  • Group discussions and practical data analysis exercises

  • Use of spreadsheet tools and health information templates

  • Review of case examples from hospital management statisticsscribd+1

Materials:

  • AIHC statistical workbook and formula guide

  • Demonstrative datasets for practice

  • Templates for hospital statistic reports and HMIS indicators

7. Prerequisites

  • Basic numeracy and familiarity with medical record systems

  • Recommended for those in healthcare administration, quality, or HIM fields

8. Assessment & Certification

  • Continuous assessment through exercises and attendance (60%)

  • Final practical project: Hospital statistics summary report (40%)

  • Minimum passing score: 70%

  • Certificate issued by AIHC on successful completions

 

AIHC – Behaviors and Traits Required for Leadership

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Supervisors, team leaders, and department heads in healthcare organizations

  • Managers and coordinators responsible for leading healthcare teams

  • Medical officers and nursing leaders

  • Quality and HR professionals involved in staff development

  • Individuals aspiring to leadership roles in hospitals, clinics, or public health institutions

2. Certification

Participants must complete all sessions, group activities, and a short reflective assessment.
A Certificate of Completion in Leadership Behaviors and Traits is awarded, recognized under the AIHC continuing professional development and healthcare management track.

3. Course Overview

This course explores the core behaviors, attitudes, and interpersonal traits essential for effective leadership in healthcare and organizational settings.
It provides practical guidance on self-awareness, emotional intelligence, ethical conduct, communication, decision-making, and team motivation, enabling participants to build strong and positive leadership identities that influence both performance and culture.

Through real-world examples and reflective exercises, participants will learn how leadership traits directly affect team engagement, conflict resolution, and organizational success.

4. Learning Objectives

Upon completion, participants will be able to:

  • Identify and describe the essential traits and behaviors of effective leaders.

  • Distinguish between leadership styles and their application in different healthcare environments.

  • Demonstrate emotional intelligence and empathy in managing teams.

  • Practice effective communication, feedback, and motivation strategies.

  • Apply ethical and value-based decision-making in leadership situations.

  • Recognize personal strengths and areas for improvement in their own leadership profile.

  • Develop a personal action plan for continued leadership growth.

5. Course Outline

Day 1 – Foundations of Leadership Behavior

  • Understanding leadership vs. management

  • Traits and characteristics of successful leaders

  • Self-assessment: identifying your leadership style

  • Emotional intelligence (EI) and its impact on leadership

  • Workshop: Personal leadership reflection and peer feedback

Day 2 – Communication and Behavioral Skills in Leadership

  • Effective communication and active listening

  • Building trust and credibility in teams

  • Motivating and influencing others positively

  • Managing conflict and constructive feedback

  • Group activity: Case study on leadership behavior in crisis

Day 3 – Ethical, Adaptive, and Transformational Leadership

  • Ethics, integrity, and accountability in leadership roles

  • Adaptive leadership and managing change

  • Coaching and mentoring for performance improvement

  • Building resilience and maintaining morale under pressure

  • Practical session: Developing a personal leadership improvement plan

6. Course Delivery

Method:

  • Instructor-led discussions and interactive workshops

  • Group role-play and scenario-based learning

  • Reflective journaling and leadership self-assessment

  • Video demonstrations and guided discussions

Materials:

  • AIHC Leadership Workbook and Reflection Journal

  • Case studies and behavioral assessment templates

  • Leadership self-evaluation and action plan worksheets

7. Prerequisites

  • Open to all healthcare and management professionals

  • No prior leadership training required

  • Recommended for supervisors, coordinators, and emerging leaders

8. Assessment & Certification

  • Continuous participation and engagement (50%)

  • Group presentation or leadership scenario analysis (30%)

  • Final reflective paper or leadership action plan (20%)

  • Minimum passing score: 70%

A Certificate of Completion is issued by AIHC upon successful completion.

 

 

AIHC – Comprehensive Medical Skills

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Healthcare professionals and clinical practitioners

  • Nurses, medical assistants, and paramedics

  • Hospital interns and newly graduated healthcare workers

  • Emergency and outpatient care staff

  • Individuals involved in patient examination, monitoring, and basic clinical procedures

2. Certification

Participants must attend all sessions, complete hands-on activities, and pass the final skills evaluation.
A Certificate of Completion in Comprehensive Medical Skills is awarded, recognized under the AIHC clinical competency and hospital operations training track.

3. Course Overview

This intensive program provides a comprehensive foundation in core medical and clinical skills required for safe and effective patient care.
It combines theory and practical demonstrations to enhance participants’ ability to perform vital sign assessment, patient examination, basic life support (BLS), aseptic techniques, and routine medical procedures.

The workshop emphasizes clinical accuracy, patient safety, ethical conduct, and interprofessional teamwork, preparing participants to handle various situations in both hospital and community healthcare settings.

4. Learning Objectives

Upon completion, participants will be able to:

  • Perform patient assessment and basic clinical examinations confidently.

  • Demonstrate correct procedures for measuring and recording vital signs.

  • Apply aseptic techniques and infection control measures.

  • Perform basic wound care, dressing, and injection procedures.

  • Assist in emergency care and basic life support (BLS).

  • Understand medical documentation and communication protocols.

  • Demonstrate professional ethics and patient-centered behavior during care delivery.

5. Course Outline

Day 1 – Patient Assessment and Clinical Fundamentals

  • Introduction to professional medical conduct and ethics

  • Patient identification, communication, and consent procedures

  • Vital signs: temperature, pulse, respiration, blood pressure

  • Anthropometric measurements (height, weight, BMI)

  • Documentation and medical charting

  • Practical session: patient assessment simulation

Day 2 – Aseptic Technique and Basic Procedures

  • Principles of asepsis and infection prevention

  • Hand hygiene and use of PPE

  • Preparing sterile fields and medical instruments

  • Injection techniques (IM, SC, ID) and sample collection

  • Basic wound care and dressing

  • Practical workshop: aseptic procedures and injection simulation

Day 3 – Emergency Response and Clinical Integration

  • Recognition and initial response to medical emergencies

  • Basic Life Support (BLS) and first aid

  • Positioning and patient transfer techniques

  • Monitoring and reporting patient conditions

  • Integrating teamwork and communication in clinical settings

  • Final practical: comprehensive patient care scenario

6. Course Delivery

Method:

  • Instructor-led sessions and clinical demonstrations

  • Hands-on practical workshops and simulations

  • Group discussions and scenario-based exercises

  • Use of clinical instruments and training manikins

Materials:

  • AIHC Clinical Skills Manual and Procedure Checklists

  • Simulation kits and sample medical tools

  • Reference handouts and assessment templates

7. Prerequisites

  • Basic knowledge of anatomy, physiology, and patient care recommended

  • Suitable for entry-level or practicing healthcare staff

  • No prior certification required

8. Assessment & Certification

  • Continuous practical evaluation and attendance (60%)

  • Final hands-on performance test (40%)

  • Minimum passing score: 70%

Participants who meet all requirements will receive a Certificate of Completion in Comprehensive Medical Skills issued by AIHC.

 

 

AIHC – Medical Representative

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Aspiring and current medical representatives

  • Pharmacy, nursing, and life science graduates entering the pharmaceutical industry

  • Marketing and sales personnel in healthcare or pharma companies

  • Hospital liaison officers and product promoters

  • Individuals interested in pharmaceutical communication and ethical marketing

2. Certification

Participants must complete all training sessions, role-plays, and final evaluations.
A Certificate of Completion in Medical Representative Training is awarded, recognized under the AIHC pharmaceutical sales and healthcare communication track.

3. Course Overview

This comprehensive course equips participants with the knowledge, communication skills, and ethical foundations required to succeed as a Medical Representative (MedRep) in the healthcare and pharmaceutical sectors.

The program covers pharmaceutical product knowledge, customer relationship management, sales strategy, and regulatory compliance, emphasizing professional conduct and patient-centered promotion.

Through case studies, simulations, and interactive workshops, participants learn to effectively engage with healthcare professionals, deliver scientific product presentations, and contribute to responsible healthcare marketing.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the roles and responsibilities of a medical representative in the healthcare system.

  • Demonstrate knowledge of drug classifications, dosage forms, and basic pharmacology.

  • Apply ethical principles and regulatory standards in medical promotion.

  • Communicate effectively with doctors, pharmacists, and healthcare providers.

  • Plan and execute territory management and call scheduling.

  • Deliver professional and persuasive product presentations.

  • Handle objections and build long-term professional relationships.

  • Analyze sales data and prepare accurate field reports.

5. Course Outline

Day 1 – Fundamentals of the Medical Representative Role

  • Introduction to the pharmaceutical industry and MedRep functions

  • Drug development process and product life cycle

  • Overview of pharmacology and drug classifications

  • Roles of healthcare professionals and key customers

  • Ethics in pharmaceutical promotion (WHO & national codes)

  • Workshop: Identifying target customers and sales opportunities

Day 2 – Communication, Product Detailing, and Territory Management

  • Communication and interpersonal skills for MedReps

  • Product detailing and presentation techniques

  • Territory planning and time management

  • Handling objections and closing techniques

  • Documentation and reporting requirements

  • Role-play: Product presentation and doctor visit simulation

Day 3 – Sales Strategy, Compliance, and Professional Development

  • Understanding marketing strategies and sales targets

  • Collaboration with marketing and supply chain teams

  • Legal and ethical considerations in drug promotion

  • Building brand trust and credibility

  • Personal development and performance improvement plans

  • Final practical: Simulated sales call and feedback session

6. Course Delivery

Method:

  • Instructor-led sessions and interactive discussions

  • Case studies, product simulations, and real-world scenarios

  • Group role-play and territory planning exercises

  • Multimedia presentations and practice sessions

Materials:

  • AIHC Medical Representative Handbook

  • Product detailing templates and reporting sheets

  • Role-play and case study scripts

  • Field visit and observation checklists

7. Prerequisites

  • Basic knowledge of life sciences or healthcare preferred

  • Suitable for entry-level professionals or those transitioning into pharmaceutical sales

  • No prior experience required

8. Assessment & Certification

  • Continuous assessment and participation (50%)

  • Product presentation and communication skill evaluation (30%)

  • Final written or practical assessment (20%)

  • Minimum passing score: 70%

Successful participants will receive a Certificate of Completion in Medical Representative Training issued by AIHC.

 

 

AIHC – Behavioral Healthcare Organizations Management

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Managers and administrators in behavioral health or mental health facilities

  • Psychologists, psychiatrists, counselors, and social workers in leadership roles

  • Public health officers and program coordinators in mental health initiatives

  • Healthcare professionals transitioning into behavioral healthcare management

  • Individuals responsible for planning, monitoring, or evaluating behavioral health programs

2. Certification

Participants must attend all sessions, complete group assignments, and pass the final evaluation.
A Certificate of Completion in Behavioral Healthcare Organizations Management is awarded, recognized under the AIHC health systems administration and behavioral management track.

3. Course Overview

This comprehensive program provides participants with the knowledge, managerial skills, and leadership insights needed to effectively manage and improve behavioral healthcare organizations.

It focuses on strategic planning, service quality, clinical governance, mental health policies, and multidisciplinary team coordination, aligning with international standards of behavioral health management.

The course also explores ethical, cultural, and financial aspects of operating mental health and addiction services, emphasizing compassionate, evidence-based, and sustainable care delivery.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the structure and operational components of behavioral healthcare organizations.

  • Apply management principles in clinical and community-based mental health services.

  • Implement effective policies for quality improvement and patient-centered behavioral care.

  • Coordinate multidisciplinary teams across psychiatry, psychology, nursing, and social work.

  • Manage organizational resources, staffing, and service delivery.

  • Apply ethical and legal frameworks in behavioral healthcare administration.

  • Utilize data and performance indicators for program monitoring and evaluation.

5. Course Outline

Day 1 – Foundations of Behavioral Healthcare Management

  • Overview of behavioral health systems and services

  • Role of managers in mental health and addiction care

  • Organizational structures and governance models

  • Policy and regulatory frameworks in behavioral healthcare

  • Workshop: Mapping organizational roles and responsibilities

Day 2 – Operational and Clinical Management

  • Human resource and team management in behavioral settings

  • Service planning, budgeting, and resource allocation

  • Quality assurance and risk management

  • Managing patient flow and care coordination

  • Practical case study: Designing a behavioral health service model

Day 3 – Leadership, Ethics, and Evaluation in Behavioral Health

  • Ethical and legal issues in mental health management

  • Leadership and communication in high-stress environments

  • Data-driven decision-making and performance indicators

  • Monitoring and evaluating behavioral health programs

  • Final project: Organizational improvement action plan presentation

6. Course Delivery

Method:

  • Instructor-led interactive lectures and discussions

  • Group workshops and real-world case analyses

  • Scenario-based learning and role-play simulations

  • Reflection and action planning exercises

Materials:

  • AIHC Behavioral Health Management Handbook

  • Case studies and policy templates

  • Service planning and evaluation tools

  • Quality and performance indicator reference sheets

7. Prerequisites

  • Recommended for individuals with background or experience in healthcare, psychology, or social work

  • Basic understanding of health service delivery and patient care systems

  • No prior management certification required

8. Assessment & Certification

  • Class participation and group work (40%)

  • Case study and project presentation (40%)

  • Final written or practical assessment (20%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Behavioral Healthcare Organizations Management, issued by AIHC.

 

 

AIHC – Community Pharmacy Management

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Community pharmacists and assistant pharmacists

  • Pharmacy owners, supervisors, and managers

  • Pharmacy technicians and dispensers

  • Healthcare professionals interested in pharmacy operations

  • Individuals seeking to enhance management, compliance, and service quality in retail pharmacy settings

2. Certification

Participants must complete all sessions, practical assignments, and the final evaluation.
A Certificate of Completion in Community Pharmacy Management is awarded, recognized under the AIHC healthcare operations and pharmaceutical services track.

3. Course Overview

This course provides participants with comprehensive knowledge and managerial competencies in community pharmacy operations, patient care services, and regulatory compliance.

The program integrates business management principles with clinical pharmacy practices, preparing pharmacists to operate efficient, ethical, and patient-focused pharmacies.

Participants will learn essential skills in inventory management, prescription handling, customer service, financial planning, and regulatory adherence, while maintaining high standards of pharmaceutical care and safety.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the role and responsibilities of community pharmacies in healthcare systems.

  • Manage daily pharmacy operations efficiently and in compliance with laws and ethics.

  • Apply principles of pharmaceutical care and patient counseling.

  • Implement effective inventory and stock control systems.

  • Manage pharmacy finances, procurement, and profitability.

  • Apply quality assurance and good pharmacy practice (GPP) standards.

  • Lead and supervise pharmacy staff with professionalism and integrity.

5. Course Outline

Day 1 – Foundations of Community Pharmacy Practice

  • Introduction to community pharmacy and its healthcare role

  • Overview of pharmacy laws, ethics, and regulatory compliance

  • Prescription processing and documentation standards

  • Pharmaceutical care and patient counseling fundamentals

  • Workshop: Role-play on ethical patient interaction and prescription validation

Day 2 – Pharmacy Operations and Inventory Management

  • Organization and workflow in community pharmacies

  • Drug storage, labeling, and dispensing procedures

  • Inventory control systems and procurement planning

  • Managing expired or recalled drugs and waste disposal

  • Practical exercise: Designing an efficient pharmacy layout and stock system

Day 3 – Financial Management and Leadership in Pharmacy Practice

  • Budgeting, pricing, and cost control strategies

  • Sales management and marketing for community pharmacies

  • Human resource management and staff supervision

  • Implementing Good Pharmacy Practice (GPP) and quality improvement

  • Final project: Community pharmacy business and service improvement plan

6. Course Delivery

Method:

  • Instructor-led sessions and interactive discussions

  • Case studies, simulations, and problem-solving workshops

  • Practical demonstrations and role-play scenarios

  • Use of management tools and pharmacy templates

Materials:

  • AIHC Community Pharmacy Management Handbook

  • GPP compliance checklist and inventory templates

  • Financial planning and reporting worksheets

  • Case study modules and simulation scripts

7. Prerequisites

  • Background in pharmacy, pharmaceutical sciences, or healthcare

  • Suitable for licensed pharmacists, assistants, or aspiring pharmacy entrepreneurs

  • No prior management experience required

8. Assessment & Certification

  • Participation and practical exercises (40%)

  • Group project or pharmacy management plan (40%)

  • Final written or oral assessment (20%)

  • Minimum passing score: 70%

Participants who successfully complete the course will receive a Certificate of Completion in Community Pharmacy Management, issued by AIHC.

 

 

AIHC – Contemporary Management

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Managers, supervisors, and team leaders across healthcare and corporate sectors

  • Administrative and operational professionals seeking leadership advancement

  • Entrepreneurs and project coordinators managing multidisciplinary teams

  • Individuals aspiring to understand modern management practices and organizational dynamics

  • Professionals transitioning to managerial or strategic roles

2. Certification

Participants must complete all learning sessions, case analyses, and final assessments.
A Certificate of Completion in Contemporary Management is awarded, recognized under the AIHC management and leadership development track.

3. Course Overview

This program provides an in-depth exploration of modern management concepts, practices, and tools essential for leading in today’s complex, fast-changing business and healthcare environments.

The course integrates classical management principles with contemporary approaches such as innovation leadership, agile management, sustainability, digital transformation, and people-centered organizational culture.

Participants will gain the knowledge and practical frameworks to enhance strategic decision-making, adaptability, and team performance in dynamic professional settings.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the evolution and current trends in management theories and practices.

  • Apply contemporary management models in real organizational contexts.

  • Utilize data-driven and agile decision-making approaches.

  • Manage people and performance through motivation, communication, and empowerment.

  • Integrate innovation and technology into management strategies.

  • Lead organizational change and continuous improvement initiatives.

  • Apply ethical and sustainable practices in managerial decision-making.

5. Course Outline

Day 1 – Foundations and Evolution of Modern Management

  • Overview of traditional and contemporary management theories

  • The manager’s role in modern organizations

  • Globalization, technology, and workforce transformation

  • Understanding organizational culture and structure

  • Workshop: Identifying management challenges in today’s workplace

Day 2 – People, Performance, and Innovation Management

  • Motivation, communication, and leadership in modern teams

  • Managing diversity, inclusion, and generational differences

  • Innovation management and creative problem-solving

  • Performance management and continuous feedback systems

  • Group activity: Building an agile and innovative team model

Day 3 – Strategic and Sustainable Management Practices

  • Strategic planning and data-driven decision-making

  • Change management and resilience in uncertainty

  • Sustainability, corporate ethics, and social responsibility

  • Digital transformation and adaptive leadership

  • Final project: Strategic action plan for organizational innovation

6. Course Delivery

Method:

  • Instructor-led interactive sessions and group discussions

  • Real-world case studies and management simulations

  • Role-playing and scenario-based exercises

  • Reflective leadership and problem-solving workshops

Materials:

  • AIHC Contemporary Management Workbook

  • Case studies and performance management templates

  • Strategy planning and innovation tools

  • Self-assessment and reflection sheets

7. Prerequisites

  • Open to all professionals with basic organizational experience

  • Suitable for both healthcare and non-healthcare management environments

  • No prior management certification required

8. Assessment & Certification

  • Class participation and group work (40%)

  • Case study and project presentation (40%)

  • Final written or reflective assessment (20%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Contemporary Management issued by AIHC.

 

 

AIHC – Crisis Management

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Managers, supervisors, and decision-makers in healthcare and organizational settings

  • Safety and emergency response officers

  • Public relations and communications professionals

  • Hospital administrators and risk management teams

  • Individuals involved in disaster preparedness, response, and recovery operations

2. Certification

Participants must attend all sessions, complete scenario exercises, and pass the final assessment.
A Certificate of Completion in Crisis Management is awarded, recognized under the AIHC risk management, safety, and organizational resilience track.

3. Course Overview

This intensive program prepares participants to anticipate, manage, and recover from crises that may threaten people, operations, reputation, or organizational continuity.

It combines theoretical frameworks with practical exercises, focusing on effective communication, leadership, and coordination during emergencies.
The course covers risk assessment, emergency planning, crisis communication, business continuity, and post-crisis evaluation, applicable across healthcare, business, and public sectors.

Participants will gain tools to develop crisis response plans, manage uncertainty, and maintain composure and ethical integrity during high-stress situations.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the principles and stages of crisis management.

  • Identify potential internal and external risks leading to organizational crises.

  • Develop crisis management and business continuity plans.

  • Lead teams effectively during emergencies or unexpected disruptions.

  • Communicate clearly and responsibly under pressure.

  • Coordinate with authorities, media, and stakeholders during crises.

  • Conduct post-crisis evaluation and lessons-learned reviews.

5. Course Outline

Day 1 – Fundamentals of Crisis and Risk Management

  • Definition and types of crises (operational, reputational, health, natural, cyber, etc.)

  • The crisis management cycle: prevention, preparedness, response, recovery

  • Risk identification and vulnerability assessment

  • Establishing a crisis management framework and response team

  • Workshop: Risk mapping and prioritization exercise

Day 2 – Crisis Response and Communication Strategies

  • Emergency decision-making and leadership under pressure

  • Effective internal and external communication in crisis situations

  • Managing stakeholders, media, and public perception

  • Coordination between departments and agencies

  • Simulation: Real-time crisis communication drill

Day 3 – Recovery, Resilience, and Business Continuity

  • Business continuity planning (BCP) and resource recovery

  • Post-crisis analysis and improvement strategies

  • Emotional resilience and stress management for crisis teams

  • Ethical leadership and transparency in crisis resolution

  • Final project: Designing an organizational crisis response plan

6. Course Delivery

Method:

  • Instructor-led sessions and expert lectures

  • Group workshops and simulation-based learning

  • Case studies from healthcare and corporate crises

  • Role-playing exercises for leadership and communication

Materials:

  • AIHC Crisis Management Handbook

  • Risk assessment and crisis plan templates

  • Crisis communication checklist and media protocol guide

  • Simulation case scenarios

7. Prerequisites

  • Open to professionals from all sectors with managerial or operational roles

  • Basic understanding of organizational systems and emergency procedures recommended

  • No prior crisis management training required

8. Assessment & Certification

  • Participation and engagement (40%)

  • Crisis simulation and group performance (40%)

  • Final written or practical assessment (20%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Crisis Management, issued by AIHC.

 

AIHC – Advanced Nutrition Specialist

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Nutritionists and dietitians seeking advanced clinical and functional nutrition knowledge

  • Healthcare professionals involved in patient dietary management and counseling

  • Wellness consultants, fitness coaches, and public health practitioners

  • Food industry professionals developing nutrition-focused products or programs

  • Individuals aiming to specialize in evidence-based nutrition and lifestyle management

2. Certification

Participants must attend all sessions, complete case study assignments, and pass the final assessment.
A Certificate of Completion in Advanced Nutrition Specialist is awarded, recognized under the AIHC Health, Wellness, and Nutrition Sciences track.

3. Course Overview

This advanced-level program provides comprehensive knowledge of human nutrition, metabolism, and dietary interventions for health optimization and chronic disease prevention.
It blends scientific foundations, clinical applications, and practical approaches, preparing participants to evaluate nutritional needs, design meal plans, and implement evidence-based interventions.

The program also emphasizes functional nutrition, nutrient biochemistry, and the impact of diet on hormonal balance, inflammation, and metabolic disorders.

4. Learning Objectives

Upon completion, participants will be able to:

  • Explain advanced concepts of macronutrient and micronutrient metabolism.

  • Assess nutritional status and dietary patterns for individuals and groups.

  • Develop nutrition plans tailored to health goals and medical conditions.

  • Understand the role of nutrition in disease prevention and management.

  • Integrate evidence-based approaches in nutrition education and consultation.

  • Apply professional and ethical standards in nutritional practice.

5. Course Outline

Day 1 – Foundations of Advanced Nutrition

  • Review of human anatomy and digestion systems

  • Macronutrients and micronutrients: advanced metabolic functions

  • Nutrient absorption, bioavailability, and interactions

  • Energy balance, metabolism, and caloric regulation

  • Workshop: Designing balanced nutrition plans

Day 2 – Clinical & Functional Nutrition Applications

  • Nutrition for cardiovascular, metabolic, and endocrine health

  • Role of diet in inflammation and immune function

  • Functional foods, nutraceuticals, and dietary supplements

  • Nutritional therapy for obesity, diabetes, and gastrointestinal disorders

  • Case Study: Integrating clinical data into nutrition assessment

Day 3 – Nutrition Strategy & Lifestyle Integration

  • Evidence-based approaches to nutrition education

  • Behavior change and client counseling techniques

  • Nutrition for performance, aging, and special populations

  • Designing personalized nutrition programs

  • Final Project: Development of a comprehensive nutrition intervention plan

6. Course Delivery

Method:

  • Instructor-led lectures and interactive workshops

  • Practical case studies and dietary assessment activities

  • Group discussions and scenario-based learning

  • Tools and templates for nutrition analysis and planning

Materials:

  • AIHC Advanced Nutrition Specialist Handbook

  • Nutritional assessment forms and meal planning templates

  • Case study portfolio and evidence-based nutrition resources

7. Prerequisites

  • Recommended: Basic knowledge of human biology or nutrition science

  • Open to all healthcare, wellness, and fitness professionals

  • No prior certification required

8. Assessment & Certification

  • Class participation and assignments (40%)

  • Case study or practical evaluation (40%)

  • Final written or oral assessment (20%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Advanced Nutrition Specialist, issued by AIHC.

 

 

AIHC – Basics in Sports Nutrition

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Fitness trainers, coaches, and sports instructors

  • Athletes and individuals engaged in regular physical training

  • Nutritionists and wellness consultants new to sports nutrition

  • Healthcare professionals supporting athletic or rehabilitation programs

  • Students and individuals interested in understanding performance-based nutrition

2. Certification

Participants must attend all sessions, complete assignments, and pass the final assessment.
A Certificate of Completion in Basics in Sports Nutrition is awarded, recognized under the AIHC Health, Fitness, and Performance Nutrition track.

3. Course Overview

This foundational program provides participants with essential knowledge of nutrition principles for athletic performance and physical activity.
It explores energy systems, macronutrient balance, hydration strategies, and nutrient timing, equipping participants with the tools to optimize training outcomes and recovery.

The course also highlights the role of sports supplements, performance enhancement, and body composition management in both recreational and professional sports contexts.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the role of nutrition in exercise performance and recovery.

  • Identify macronutrient and micronutrient requirements for athletes.

  • Apply basic energy balance and metabolism principles in sports settings.

  • Develop pre-, during-, and post-exercise nutrition plans.

  • Recognize proper hydration and electrolyte strategies.

  • Evaluate the use of supplements and ergogenic aids safely and effectively.

5. Course Outline

Day 1 – Fundamentals of Sports Nutrition

  • Introduction to sports nutrition and exercise physiology

  • Energy systems in physical activity (ATP-PC, glycolytic, oxidative)

  • Macronutrients in sports: carbohydrates, proteins, and fats

  • Role of micronutrients and hydration in performance

  • Workshop: Estimating energy and nutrient needs for different sports

Day 2 – Nutrition for Training and Recovery

  • Nutrient timing: pre-, intra-, and post-exercise fueling

  • Muscle recovery and glycogen replenishment

  • Hydration strategies and electrolyte balance

  • Supplements overview: protein powders, creatine, caffeine, and vitamins

  • Case Study: Designing a daily athlete meal plan

Day 3 – Applied Sports Nutrition and Performance

  • Nutrition for endurance vs. strength sports

  • Weight management and body composition goals

  • Special considerations: youth, female athletes, and injury recovery

  • Ethical and safety aspects in supplementation

  • Final Project: Personalized sports nutrition plan for a chosen sport

6. Course Delivery

Method:

  • Instructor-led lectures and interactive discussions

  • Group workshops and practical nutrition design exercises

  • Case studies and real-world sports performance analysis

  • Use of dietary tracking tools and athlete assessment templates

Materials:

  • AIHC Sports Nutrition Handbook

  • Macronutrient calculation templates and hydration charts

  • Case study booklet and dietary log forms

7. Prerequisites

  • Basic understanding of nutrition or fitness concepts recommended

  • Open to all professionals and enthusiasts in sports, fitness, or wellness

  • No prior certification required

8. Assessment & Certification

  • Attendance and participation (30%)

  • Workshop and project assignments (40%)

  • Final written or practical test (30%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Basics in Sports Nutrition, issued by AIHC.

 

 

AIHC – Certified Fitness Nutrition

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Fitness trainers, personal coaches, and gym instructors

  • Nutrition and wellness consultants focusing on weight management

  • Health enthusiasts and athletes interested in evidence-based nutrition

  • Physiotherapists and rehabilitation specialists

  • Students or professionals pursuing careers in fitness, sports, or wellness

2. Certification

Participants must complete all sessions, practical assignments, and a final evaluation.
A Certificate of Completion in Fitness Nutrition is awarded, recognized under the AIHC Health, Fitness, and Performance Nutrition track.

3. Course Overview

The AIHC Certified Fitness Nutrition program equips participants with practical and scientific understanding of how nutrition supports exercise performance, fat loss, muscle gain, and overall wellness.

This course bridges the gap between fitness training and nutritional science, providing participants with the tools to design nutrition plans that complement specific fitness goals.
Topics include macronutrient balance, metabolism, body composition, nutrient timing, and supplementation—all essential for optimizing physical performance and recovery.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the relationship between diet, exercise, and body composition.

  • Identify macronutrient and micronutrient requirements for active individuals.

  • Develop nutrition plans to support fat loss, muscle gain, and endurance goals.

  • Apply principles of metabolism and energy balance in fitness settings.

  • Advise on hydration and safe supplementation practices.

  • Translate scientific nutrition concepts into practical guidance for clients.

5. Course Outline

Day 1 – Foundations of Fitness Nutrition

  • Overview of nutrition science and energy metabolism

  • Macronutrients: roles, requirements, and balance in fitness programs

  • Micronutrients and hydration needs for active individuals

  • Calculating calorie requirements and energy expenditure

  • Workshop: Personalized macronutrient planning

Day 2 – Nutrition for Performance and Recovery

  • Pre-, during-, and post-exercise nutrition strategies

  • Muscle recovery and glycogen replenishment

  • Understanding fat loss and muscle hypertrophy mechanisms

  • Supplementation essentials: protein, creatine, BCAA, vitamins, and minerals

  • Case Study: Building a 7-day meal plan for different training goals

Day 3 – Applied Fitness Nutrition Coaching

  • Designing fitness-specific meal programs (strength, endurance, weight control)

  • Behavior change and motivation in nutrition adherence

  • Body composition analysis and progress monitoring

  • Ethical considerations and client communication

  • Final Project: Client-centered fitness nutrition plan presentation

6. Course Delivery

Method:

  • Instructor-led theory sessions and guided practice

  • Interactive workshops and small group discussions

  • Case study analysis and dietary design projects

  • Application of fitness tracking and nutrition planning tools

Materials:

  • AIHC Fitness Nutrition Handbook

  • Energy and nutrient calculation worksheets

  • Meal plan templates and dietary tracking forms

  • Supplementation and hydration reference guide

7. Prerequisites

  • Basic understanding of fitness or health science recommended

  • Open to all professionals in health, fitness, and wellness sectors

  • No prior nutrition certification required

8. Assessment & Certification

  • Class participation and practical tasks (40%)

  • Case study project (40%)

  • Final written or oral assessment (20%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Fitness Nutrition, issued by AIHC.

 

 

AIHC – Clinical Nutrition

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Clinical dietitians and nutritionists

  • Doctors, nurses, and allied health professionals involved in patient care

  • Hospital food service and dietary staff

  • Public health practitioners and nutrition consultants

  • Students in nutrition, dietetics, or medical sciences

2. Certification

Participants must attend all sessions, complete case study exercises, and pass the final assessment.
A Certificate of Completion in Clinical Nutrition is awarded, recognized under the AIHC Clinical and Medical Nutrition Science track.

3. Course Overview

This program equips participants with knowledge and practical skills in clinical nutrition and medical nutrition therapy (MNT) to support patient care, disease management, and recovery.

The course emphasizes nutritional assessment, therapeutic diets, and the Nutrition Care Process (NCP), enabling participants to make evidence-based nutrition decisions for various clinical conditions.

4. Learning Objectives

Upon completion, participants will be able to:

  • Conduct comprehensive nutritional assessments using anthropometric, biochemical, clinical, and dietary data.

  • Design and implement medical nutrition therapy for chronic and acute diseases.

  • Modify diets for conditions such as diabetes, cardiovascular disease, renal disease, gastrointestinal disorders, and obesity.

  • Apply enteral and parenteral nutrition in clinical settings.

  • Monitor and evaluate patient outcomes using evidence-based nutrition protocols.

  • Collaborate effectively within multidisciplinary healthcare teams.

5. Course Outline

Day 1 – Fundamentals of Clinical Nutrition

  • Introduction to clinical nutrition and its healthcare role

  • Nutritional assessment: ABCD (Anthropometric, Biochemical, Clinical, Dietary) approach

  • Nutrient metabolism and disease impact on nutrition

  • Malnutrition screening tools (MUST, NRS, SGA)

  • Workshop: Case-based nutritional assessment

Day 2 – Nutrition Therapy and Disease Management

  • Nutrition intervention for chronic conditions:

    • Diabetes mellitus and metabolic syndrome

    • Cardiovascular diseases

    • Gastrointestinal and liver disorders

    • Renal disorders

  • Specialized diets: high-protein, low-sodium, low-fat, soft/liquid diets

  • Case Study: Hospital diet planning for clinical conditions

Day 3 – Advanced Clinical Applications

  • Enteral and parenteral nutrition support

  • Nutrition in critical care and post-surgical recovery

  • Pediatric and geriatric nutrition considerations

  • Documentation and monitoring using the Nutrition Care Process (NCP)

  • Final Project: Comprehensive medical nutrition therapy plan

6. Course Delivery

Method:

  • Instructor-led lectures and case-based discussions

  • Hands-on workshops with hospital nutrition scenarios

  • Group exercises and patient counseling simulations

  • Use of NCP templates, clinical diet charts, and assessment tools

Materials:

  • AIHC Clinical Nutrition Handbook

  • Case study workbook and therapeutic diet templates

  • Nutritional assessment forms and monitoring tools

  • Sample hospital menu and diet planning guides


7. Prerequisites

  • Recommended: Basic knowledge of nutrition or health sciences

  • Suitable for healthcare practitioners, dietitians, and clinical interns

  • No prior certification required

8. Assessment & Certification

  • Participation and workshop activities (30%)

  • Case study and project assignment (40%)

  • Final written or practical assessment (30%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Clinical Nutrition, issued by AIHC.

 

 

AIHC – Food as Medicine

Duration: 3 Days (Intensive Workshop) or 24 Total Hours
Certificate Validity: 2 Years
Delivery Mode: Instructor-led / eLearning / Blended
Accreditation: AIHC

1. Target Audience

  • Nutritionists, dietitians, and wellness consultants

  • Healthcare professionals involved in preventive care and lifestyle medicine

  • Fitness coaches and health educators

  • Individuals interested in integrative nutrition and functional foods

  • Students in health sciences, nutrition, or public health

2. Certification

Participants must attend all sessions, complete practical assignments, and pass the final evaluation.
A Certificate of Completion in Food as Medicine is awarded, recognized under the AIHC Health, Nutrition, and Lifestyle Medicine track.

3. Course Overview

This program explores the concept of using food as a tool for disease prevention, health optimization, and chronic disease management.

It integrates scientific evidence, functional nutrition, and lifestyle strategies, enabling participants to understand how specific foods and dietary patterns influence metabolism, immunity, inflammation, and overall wellness.

Participants will learn to design personalized dietary interventions using food-based strategies for both preventive and therapeutic purposes.

4. Learning Objectives

Upon completion, participants will be able to:

  • Understand the scientific basis of food as medicine and functional nutrition.

  • Identify bioactive compounds, phytonutrients, and their health benefits.

  • Design nutrition plans to prevent or manage chronic diseases.

  • Integrate food-based strategies into clinical, wellness, and lifestyle programs.

  • Advise on practical dietary choices, meal planning, and behavior change.

  • Evaluate the efficacy of food interventions using evidence-based approaches.

5. Course Outline

Day 1 – Principles of Food as Medicine

  • Introduction to functional foods and nutraceuticals

  • Role of macronutrients and micronutrients in disease prevention

  • Anti-inflammatory diets and metabolic health

  • Gut health and microbiome considerations

  • Workshop: Identifying nutrient-dense foods for optimal health

Day 2 – Food-Based Disease Management

  • Nutrition strategies for:

    • Cardiovascular health

    • Diabetes and metabolic syndrome

    • Obesity and weight management

    • Digestive and autoimmune conditions

  • Meal planning for preventive and therapeutic purposes

  • Case Study: Designing a weekly diet plan for a specific condition

Day 3 – Applied Functional Nutrition & Lifestyle Integration

  • Evidence-based dietary interventions for health optimization

  • Personalized nutrition and patient counseling techniques

  • Food, lifestyle, and behavior modification strategies

  • Monitoring outcomes and evaluating dietary interventions

  • Final Project: Development of a functional food-based health plan

6. Course Delivery

Method:

  • Instructor-led lectures and interactive discussions

  • Hands-on workshops and case studies

  • Group exercises in meal planning and dietary design

  • Practical application of functional food strategies

Materials:

  • AIHC Food as Medicine Handbook

  • Functional nutrition and meal planning templates

  • Case study workbook and assessment tools

  • Evidence-based dietary guidelines and references

7. Prerequisites

  • Recommended: Basic knowledge of nutrition, dietetics, or health sciences

  • Suitable for healthcare practitioners, wellness coaches, and nutrition enthusiasts

  • No prior certification required

8. Assessment & Certification

  • Class participation and workshop exercises (30%)

  • Case study and project assignment (40%)

  • Final written or practical evaluation (30%)

  • Minimum passing score: 70%

Upon successful completion, participants will receive a Certificate of Completion in Food as Medicine, issued by AIHC.

 

Highfield

Course Overview

This entry-level training provides foundational knowledge in food safety and hygiene, tailored for catering and food service environments. Participants will learn about foodborne hazards, legal responsibilities, hygiene practices, cross-contamination prevention, safe food handling, storage protocols, and procedures for ensuring a safe catering environment.

Training Objectives

Upon completion, participants will be able to:

  • Define key food safety terms and the importance of food hygiene.

  • Identify types of food hazards (biological, chemical, physical, and allergenic) and their sources.

  • Understand personal responsibilities under food safety law and organizational policy.

  • Demonstrate effective personal hygiene practices and prevent cross-contamination.

  • Apply key principles in safe food handling, temperature control, and storage.

  • Recognize procedures for cleaning, disinfection, pest control, and waste management in catering settings.

Training Designed For

  • All personnel in catering, hospitality, street food vendors, and related food service environments.

  • Kitchen assistants, catering staff, waiters, supervisors, and anyone involved in food preparation or handling.

  • Organizations wishing to align with best practice standards, reduce foodborne risks, and comply with legal requirements.

Training Program 

Introduction to Food Safety
  • Definition and importance of food safety

  • The role of the food handler

  • Foodborne illnesses and their business/personal impact

Types of Food Hazards
  • Biological, chemical, physical, and allergen hazards

  • Routes of contamination and how to prevent them

  • Case studies: Food safety incidents and root causes

Food Law and Personal Responsibility
  • Overview of food safety legislation

  • Food handler responsibilities and enforcement

  • Consequences of non-compliance

Personal Hygiene and Cross-Contamination Prevention
  • Good personal hygiene practices

  • Handwashing and use of protective clothing

  • Prevention of cross-contamination (direct and indirect)

Food Handling, Storage, and Temperature Control
  • Safe methods for receiving, storing, preparing, cooking, cooling, and reheating food

  • The danger zone and temperature monitoring

  • Practical essentials for food storage and displays

Cleaning, Disinfection, and Pest Management
  • Design and maintenance of food premises

  • Effective cleaning and disinfection routines

  • Basic principles of pest control and waste management

Certification & Evaluation
  • Final knowledge assessment (quiz/short test)

  • Participant feedback

  • Certificate of completion (Level 1, not formal accreditation)

Course Overview

This entry-level training provides essential knowledge in food safety and hygiene, specifically designed for catering and food service environments. Participants will gain understanding of foodborne hazards, legal obligations, personal hygiene, safe food handling, cross-contamination prevention, storage practices, and cleaning procedures to ensure a safe catering environment.

Training Objectives

Upon completion, participants will be able to:

  • Define key food safety terminology and understand the importance of food hygiene.

  • Identify and describe types of food hazards: biological, chemical, physical, and allergenic.

  • Recognize personal responsibilities under food safety legislation and organizational policy.

  • Demonstrate effective personal hygiene and practices to prevent cross-contamination.

  • Apply safe food handling principles, temperature control, and storage protocols.

  • Understand procedures for cleaning, disinfection, pest management, and waste disposal in catering settings.

Training Designed For

  • All personnel working in catering, hospitality, street food, and other food service operations.

  • Kitchen assistants, catering staff, waiters, supervisors, and anyone involved in food preparation or handling.

  • Organizations aiming to comply with legal standards, implement best practices, and minimize foodborne risks.

Training Program 

Introduction to Food Safety
  • Definition and importance of food safety

  • Role and responsibilities of food handlers

  • Overview of common foodborne illnesses and their impact

Types of Food Hazards
  • Biological, chemical, physical, and allergen hazards

  • Sources and routes of contamination

  • Case studies of food safety incidents and lessons learned

Food Law and Personal Responsibility
  • Overview of food safety legislation (UK RQF context)

  • Food handler responsibilities

  • Consequences of non-compliance for individuals and businesses

Personal Hygiene & Cross-Contamination Prevention
  • Good personal hygiene practices

  • Handwashing, protective clothing, and glove use

  • Preventing direct and indirect cross-contamination

Food Handling, Storage & Temperature Control
  • Safe procedures for receiving, storing, preparing, cooking, cooling, and reheating food

  • Understanding the “danger zone” and temperature monitoring

  • Practical guidance for storage, display, and food rotation

Cleaning, Disinfection & Pest Management
  • Design and maintenance of food premises

  • Effective cleaning and disinfection routines

  • Basic principles of pest management and waste handling

Certification & Evaluation
  • Final knowledge assessment (multiple-choice or short test)

  • Participant feedback session

  • Certificate of Completion (Level 1, RQF)

 

Course Overview

This entry-level training provides foundational knowledge in food safety and hygiene, specifically designed for food manufacturing and processing environments. Participants will learn about foodborne hazards, legal requirements, personal hygiene, cross-contamination prevention, safe handling of raw materials and finished products, storage practices, cleaning procedures, and maintaining a safe manufacturing environment.

Training Objectives

Upon completion, participants will be able to:

  • Define key food safety terms and understand the importance of hygiene in food manufacturing.

  • Identify types of food hazards (biological, chemical, physical, allergenic) and their sources.

  • Understand personal responsibilities under food safety legislation and organizational policies.

  • Demonstrate effective personal hygiene practices and prevent cross-contamination.

  • Apply principles of safe handling, processing, storage, and temperature control of food products.

  • Recognize procedures for cleaning, disinfection, pest management, and waste disposal in manufacturing settings.

Training Designed For

  • Personnel working in food manufacturing, processing, packaging, and related operations.

  • Production line staff, quality control assistants, supervisors, and anyone involved in food handling or processing.

  • Organizations aiming to comply with legal standards, implement best practices, and minimize food safety risks.

Training Program 

Introduction to Food Safety

  • Definition and importance of food safety in manufacturing

  • Role and responsibilities of food handlers

  • Overview of foodborne illnesses and their impact on health and business

Types of Food Hazards

  • Biological, chemical, physical, and allergen hazards

  • Sources and routes of contamination in manufacturing

  • Case studies of food safety incidents in production environments

Food Law and Personal Responsibility

  • Overview of food safety legislation (UK RQF context)

  • Responsibilities of food handlers and supervisors

  • Consequences of non-compliance for individuals and organizations

Personal Hygiene & Cross-Contamination Prevention

  • Good personal hygiene practices

  • Handwashing, protective clothing, and glove use

  • Preventing contamination during processing and handling

Food Handling, Processing & Storage

  • Safe handling of raw materials, intermediate products, and finished goods

  • Temperature control, storage, and rotation of stock

  • Maintaining product quality and preventing contamination

Cleaning, Disinfection & Pest Management

  • Cleaning and maintenance of manufacturing areas and equipment

  • Effective disinfection routines

  • Pest control principles and waste management in production settings

Certification & Evaluation

  • Final knowledge assessment (multiple-choice or short test)

  • Participant feedback session

  • Certificate of Completion (Level 1, RQF)

 

Course Overview

This entry-level training introduces essential food safety and hygiene knowledge tailored for retail environments where food is handled, stored, and displayed. Participants will gain awareness of foodborne hazards, personal responsibilities, hygiene standards, cross-contamination prevention, safe food storage, temperature control, and cleaning procedures to ensure a safe retail operation.

Training Objectives

Upon completion, participants will be able to:

  • Define basic food safety terms and understand the importance of food hygiene in retail.

  • Identify biological, chemical, physical, and allergenic hazards common in retail settings.

  • Understand legal responsibilities under food safety legislation and company policies.

  • Apply correct personal hygiene practices to reduce the risk of contamination.

  • Follow safe handling, display, and storage procedures for various food types.

  • Implement effective cleaning, waste management, and pest prevention in a retail environment.

Training Designed For

  • Retail staff handling food, including supermarkets, convenience stores, bakeries, butchers, and delicatessens.

  • Supervisors, store managers, and customer-facing staff dealing with unpackaged or temperature-controlled foods.

  • Organizations aiming to meet regulatory requirements, maintain product quality, and ensure customer safety.

Training Program 

Introduction to Food Safety

  • What food safety means in a retail environment

  • Importance of hygiene to customers, staff, and business reputation

  • Foodborne illnesses and their economic and health impact

Types of Food Hazards

  • Biological, chemical, physical, and allergenic hazards

  • Common contamination risks in food display and storage

  • Case examples of food safety failures in retail

Food Law and Personal Responsibility

  • Overview of food safety legislation (UK RQF context)

  • Responsibilities of retail food handlers and store management

  • Legal implications of non-compliance

Personal Hygiene & Cross-Contamination Prevention

  • Handwashing techniques and personal cleanliness

  • Protective clothing and glove use

  • Preventing cross-contamination between raw and ready-to-eat foods

Food Handling, Display & Storage

  • Safe receipt and handling of deliveries

  • Temperature control and monitoring in storage and display units

  • Stock rotation (FIFO) and shelf-life control

Cleaning, Disinfection & Pest Management

  • Daily cleaning schedules for retail food areas

  • Disinfection methods for counters, chillers, and equipment

  • Pest prevention measures and safe waste disposal

Certification & Evaluation

  • Knowledge assessment (multiple-choice or short test)

  • Participant feedback

  • Certificate of Completion (Level 1, RQF)

 

Course Overview

This introductory course provides essential knowledge and awareness of fire safety principles in workplaces and public environments. It is designed to help participants understand fire hazards, basic fire prevention measures, safe evacuation procedures, and the correct use of fire-fighting equipment. The course aligns with international best practices and can be adapted to local fire safety regulations.

Training Objectives

Upon completion, participants will be able to:

  • Understand the principles of fire safety and why it is important.

  • Identify common causes of workplace fires and methods to prevent them.

  • Recognize types and classifications of fires.

  • Select and use the correct fire extinguisher for different fire classes.

  • Follow safe evacuation procedures during a fire emergency.

  • Understand the role of fire wardens and emergency response teams.

Training Designed For

  • All employees in any sector, especially those working in environments with potential fire risks.

  • Safety representatives, supervisors, and new staff members.

  • Organizations aiming to meet international fire safety standards and local compliance requirements.

Training Program 

 Introduction to Fire Safety

  • Importance of fire safety in the workplace

  • Legal and organizational responsibilities

  • Fire safety culture and awareness

Fire Hazards and Prevention

  • Common causes of fire (electrical, flammable materials, human error)

  • Fire triangle and how fires start and spread

  • Preventive measures to reduce fire risks

Classification of Fires and Fire Extinguishers

  • Fire classes (A, B, C, D, F, Electrical)

  • Matching extinguisher types to fire classes

  • Limitations and safe use of extinguishers

Emergency Procedures and Evacuation

  • Fire alarms, signals, and communication systems

  • Evacuation routes and assembly points

  • Roles of fire wardens and emergency responders

Practical Awareness Session

  • Demonstration of fire extinguisher use

  • Safe evacuation drills and role-play scenarios

Certification & Evaluation

  • Final assessment (multiple-choice test)

  • Participant feedback

  • Certificate of Completion (Highfield Level 1 International Award)

Course Overview

This entry-level course provides learners with a fundamental understanding of the principles of occupational health and safety in the workplace. It covers key responsibilities of employers and employees, common workplace hazards, accident prevention, and basic emergency procedures. The course is aligned with international best practices and can be adapted to comply with local health and safety legislation.

Training Objectives

Upon completion, participants will be able to:

  • Understand the purpose and importance of health and safety at work.

  • Identify common workplace hazards and associated risks.

  • Recognize the roles and responsibilities of employers and employees in maintaining safety.

  • Follow safe working procedures to reduce the likelihood of accidents.

  • Understand basic emergency arrangements including fire safety, first aid, and evacuation.

  • Contribute to a positive health and safety culture in the workplace.

Training Designed For

  • All employees across any sector, especially those new to the workplace.

  • Supervisors, safety representatives, and staff involved in operational activities.

  • Organizations seeking to meet international and local occupational safety requirements.

Training Program 

 Introduction to Health and Safety

  • Definition and objectives of workplace health and safety

  • Legal and moral responsibilities of employers and employees

  • The benefits of maintaining a safe workplace

Workplace Hazards and Risks

  • Common hazards (slips, trips, falls, manual handling, machinery, noise, hazardous substances)

  • Risk assessment principles and control measures

  • Reporting hazards and unsafe acts

Accident Prevention and Reporting

  • Common causes of workplace accidents

  • Steps to prevent incidents

  • Procedures for reporting and recording accidents

Module 4: Emergency Procedures

  • Fire safety and evacuation basics

  • Introduction to first aid awareness

  • Communication during emergencies

Health and Safety Culture

  • The importance of teamwork in maintaining safety

  • Encouraging safe behaviours in the workplace

  • Continuous improvement in safety practices

Certification & Evaluation

  • Knowledge assessment (multiple-choice test)

  • Participant feedback

  • Certificate of Completion (Highfield Level 1 International Award)

 

BNSP (Badan Sertifikasi Sertifikasi Profesi)

Gambaran Umum

Sertifikasi kompetensi ini ditujukan bagi Auditor Internal Keamanan Pangan  yang telah memiliki pengalaman kerja di sektor pangan.   Peserta sertifikasi perlu membuktikan kompetensi metodologi audit berdasarkan ISO 19011 dan kompetensi teknis keamanan pangan berbasis HACCP.

Sertifikat BNSP akan diterbitkan bagi Peserta Sertifikasi yang dinyatakan Kompeten memenuhi seluruh kriteria unjuk kerja pada seluruh Unit Kompetensi yang ditetapkan dalam skema sertifikasi.

Metode Asesmen: 

Peserta Berpengalaman :

Verifikasi Portfolio + Interview + Metode Lain (sesuai penilaian Asesor terhadap profil Peserta) 

Peserta Hasil Pelatihan :

Demonstrasi/Observasi + Ujian Tertulis/ Lisan + Metode Lain (sesuai penilaian Asesor terhadap profil Peserta) 

Standar Kompetensi :  

(SKKNI No 618 Tahun 2016)

Unit Kompetensi

1. Mengelola Program Audit/Inspeksi/ Asesmen Keamanan Pangan

2. Melaksanakan Audit/Inspeksi/ Asesmen Keamanan Pangan

3. Melakukan Validasi Penerapan Program Keamanan Pangan

4. Melakukan Verifikasi Penerapan Hazard Analysis Critical Control Point (HACCP)

 Persyaratan dasar (Berlaku salah satu)

1. Memiliki pengalaman audit keamanan pangan (internal/ eksternal) selama 2 tahun atau 4 audit  ATAU

2. Memiliki pengalaman kerja di organisasi rantai pangan minimal 2 tahun dan mengikuti pelatihan teknik audit berbasis ISO 19011

Gambaran Umum

Sertifikasi kompetensi ini ditujukan bagi Calon Auditor Internal Keamanan Pangan yang terlatih.  Peserta sertifikasi perlu membuktikan kompetensi metodologi audit berdasarkan ISO 19011 dan kompetensi teknis keamanan pangan.

Sertifikat BNSP akan diterbitkan bagi Peserta Sertifikasi yang dinyatakan Kompeten memenuhi seluruh kriteria unjuk kerja pada seluruh Unit Kompetensi yang ditetapkan dalam skema sertifikasi. Sertifikat berlaku selama 3 tahun.

Metode Sertifikasi :

Demonstrasi/Observasi + Ujian Tertulis/ Ujian Lisan + Metode Lain (sesuai penilaian Asesor terhadap profil Peserta).

Standar Kompetensi :

SKKNI No 618 Tahun 2016

Unit Kompetensi :

1. Mengelola Program Audit/Inspeksi/ Asesmen Keamanan Pangan

2. Melaksanakan Audit/Inspeksi/Asesmen Keamanan Pangan

3. Menganalisis Bahaya Keamanan Pangan

Pesyaratan dasar (Berlaku salah satu)

1. Mengikuti pelatihan teknik audit berbasis ISO 19011 dan pelatihan keamanan pangan

2. Mengikuti pelatihan teknik audit berbasis ISO 19011 dan bukti keikutsertaan pendidikan keamanan pangan

Bukti Persyaratan (Berlaku salah Satu)

1. Sertifikat Pelatihan/Surat Keterangan Pelatihan

2. Sertifikat Pelatihan/Surat Keterangan Pelatihan dan Ijazah/Transkrip Nilai/ Bukti setara lainnya

Gambaran Umum

Sertifikasi kompetensi Penjamah Pangan atau Food Handler difokuskan pada pemastian kompetensi dalam menangani makanan secara aman sesuai ketentuan yang ditetapkan dalam skema sertifikasi dan regulasi terkait higiene sanitasi pangan yang ditetapkan oleh Kementerian Kesehatan Republik Indonesia.  

Penjamah Pangan yang dapat mengikuti sertifikasi kompetensi ini adalah Penjamah Pangan yang bekerja pada area produksi (dapur) maupun area pelayanan.    Penjamah Pangan yang bekerja di restoran, hotel, katering, kapal pesiar, pujasera, waralaba, dan UMKM Pangan dapat mengikuti sertifikasi ini.    

Calon Tenaga Kerja yang berasal dari lulusan jasa boga atau telah mengikuti pelatihan higiene sanitasi pangan juga diperbolehkan mengikuti sertifikasi kompetensi ini.  

Sertifikat kompetensi BNSP akan diterbitkan bagi Peserta Sertifikasi yang dinyatakan Kompeten, memenuhi seluruh kriteria unjuk kerja yang ditetapkan dalam skema sertifikasi.   

Sesuai Peraturan Menteri Kesehatan RI Nomor 14 Tahun 2021, sertifikat kompetensi dapat digunakan sebagai salah satu persyaratan sertifikasi laik higiene sanitasi (SLHS) menggantikan sertifikat pelatihan. Sertifikat berlaku selama 3 tahun

Metode Sertifikasi : 

Offline

Standar Kompetensi :

 SKKNI KEP. 217/MEN/VII/20 09 & SKKNI No 618 Tahun 2016

Unit Kompetensi : 

1. Melaksanakan Program dan Prosedur Keamanan Pangan

2. Melakukan Praktek Penanganan Pangan yang Aman

3. Melakukan Kebersihan Diri dan Lingkungan dalam Pengelolaan Jasa Usaha Makanan Berdasarkan Prinsip Higiene Sanitasi

Persayaratan Dasar (Berlaku Salah Satu)

1. Mengikuti pelatihan higiene sanitasi/ program keamanan pangan

2. Memiliki pengalaman kerja di bidang jasa usaha makanan minimal 2 tahun

3. Memiliki bukti keikutsertaan pendidikan keamanan pangan

4. Memiliki bukti pendidikan SMKTata Boga

Gambaran Umum

Sertifikasi kompetensi penjaminan keamanan pangan segar asal tumbuhan difokuskan pada pembuktian kompetensi dalam menangani produk pangan segar asal tumbuhan seperti buah, sayur, dan serealia.    Sertifikasi ini dapat diikuti oleh Calon Tenaga Kerja yaitu lulusan program studi pangan yang telah mendapatkan pembelajaran terkait pangan segar asal tumbuhan.   Sertifikasi ini juga dapat diikuti oleh Tenaga Kerja yang pekerjaannya berkaitan langsung maupun tidak langsung dalam penjaminan keamanan pangan segar asal tumbuhan.

Sertifikat kompetensi BNSP akan diberikan kepada Peserta Sertifikasi yang ditetapkan Kompeten memenuhi seluruh kriteria unjuk kerja yang ditetapkan dalam skema sertifikasi. Sertifikat berlaku selama 3 tahun.

Metode Uji Kompetensi : 

Offline

Standar Kompetensi :  

SKKNI No 45 Tahun 2013

Unit Kompetensi :

1. Melakukan Pengawasan Panen dan Pasca Panen

2. Melakukan Pengawasan Distribusi ke Pelanggan

3. Melakukan Pengawasan Tempat Penerimaan Produk dan Gudang Penyimpanan

4. Melakukan Pengawasan Proses Pengemasan dan/atau Pengemasan Ulang

5. MelakukanPengawasan Tempat Pemajangan

Persyaratan (Berlaku Salah Satu) :

1. Mengikuti pelatihan keamanan pangan segar asal tumbuhan/keamanan pangan

2. Memiliki bukti ke ikut sertaan pendidikan keamanan pangan/teknologi pengolahan pangan asal tumbuhan/penanganan pasca panen/perkebunan

Bukti Persyaratan (Berlaku Salah Satu) :

1. Sertifikat Pelatihan/ Surat Keterangan Pelatihan

2. Transkip nilai/ bukti setara lainnya

 

Gambaran Umum

Sertifikasi kompetensi Pengelolaan Higiene Sanitasi Makanan difokuskan pada pembuktian kompetensi dalam menerapkan prinsip-prinsip higiene dan sanitasi makanan untuk menjamin keamanan pangan di berbagai jenis usaha jasa boga seperti hotel, restoran, katering, dan usaha makanan lainnya.
Sertifikat kompetensi BNSP akan diberikan kepada Peserta Sertifikasi yang ditetapkan Kompeten memenuhi seluruh kriteria unjuk kerja yang ditetapkan dalam skema sertifikasi. Sertifikat berlaku selama 3 tahun.

Unit Kompetensi

  1. Melaksanakan program dan prosedur keamanan pangan
  2. Mengelola program audit/inspeksi/asesmen keamanan pangan
  3. Melakukan pelatihan keamanan pangan
  4. Memantau pelaksanaan program mutu dan keamanan pangan
  5. Mensupervisi rencana keamanan pangan
  6. Melakukan verifikasi program pendukung keamanan pangan
  7. Mengembangkan rencana keamanan pangan berbasis HACCP
  8. Berpartisipasi di dalam tim HACCP

 

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