Terms and Conditions

Welcome to the official website of Neotek Inovasi Global. By accessing and using the services on this website, you are deemed to have read, understood, and agreed to all the terms and conditions outlined below.

1. General Definitions

  • “We” refers to PT Neotek Inovasi Global as the provider and organizer of training and certification services.

  • “User” refers to any individual or legal entity who accesses and/or uses our services, including training participants, site visitors, or potential clients.

  • “Services” include training, certification, consulting, access to the Learning Management System (LMS), and other features available on this website.

2. General Website Usage Terms

  • Users must use this website for lawful purposes only and not in violation of any applicable laws.

  • All content on this website is protected by copyright. Usage, duplication, or distribution of content without written permission from Neotek is prohibited.

  • We reserve the right to update, modify, or remove content and services from the website at any time without prior notice.

3. Registration & Account

  • To participate in training or access the LMS, users must register officially through the available online form.

  • The information provided during registration must be accurate, complete, and up to date.

  • Each user is responsible for maintaining the security of their account and must not share login access with others.

4. Payment & Refund Policy

  • Training and certification fees must be paid according to the terms specified in the official invoice.

  • All payments are non-refundable unless the cancellation is initiated by Neotek.

  • Refund requests due to personal reasons will be processed in accordance with our current policy and must be submitted through an official written request.

5. Certificate Terms

  • Certificates will be issued only after participants complete all training modules and pass the final evaluation.

  • Certificates are issued digitally and can be verified through our system.

  • The validity period of certificates depends on the type of training and will be stated on each official document.

6. Privacy & Data Security

  • Users’ personal data is protected in accordance with our Privacy Policy.

  • We do not share your personal information with third parties without your consent, except where required by law.

7. Violation Actions

We reserve the right to deactivate accounts, revoke service access, or take legal action if any violation of these terms is identified, including but not limited to:

  • Cheating during exams

  • Unauthorized distribution of materials

  • Misuse of the system or content

8. Changes to Terms and Conditions

We may update these Terms and Conditions at any time. Any changes will take effect immediately upon publication on our official website.

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